# How to connect Bugherd to Hermes Agent (paste one key, 26 tools) > Connect Bugherd to Hermes with ClawLink: paste your Bugherd key once and 26 tools work from chat. No MCP server to run, nothing stored on your machine. Web version: https://claw-link.dev/hermes/bugherd Most guides for giving Hermes Agent Bugherd access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Bugherd setup: pair once in the browser and your always-on Hermes agent can act on Bugherd for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself. ## Setup It takes three steps to connect Hermes to Bugherd. 1. **Install ClawLink** — add the plugin to Hermes Agent once. 2. **Connect Bugherd** — one-click OAuth in the ClawLink dashboard. 3. **Use it from chat** — ask Hermes Agent in plain English. **Paste this into Hermes to set up ClawLink:** > Set up ClawLink for Hermes and tell me when it's ready. > 1. Install the plugin: `hermes plugins install ClawLink-HQ/hermes-plugin --enable` > 2. Start pairing with `hermes clawlink begin`. It prints an approval link, so show me the link and stop, don't wait. > 3. I'll approve it in my browser, then reply "approved". > 4. When I say approved, finish setup: `hermes clawlink finish` > 5. Then run `hermes clawlink test` and tell me whether ClawLink is ready. **Alternative for any agent (no plugin needed):** if the Hermes Agent plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead: ```bash npx -y @useclawlink/cli login # sign in via browser — no API key to paste npx -y @useclawlink/cli connect bugherd # connect Bugherd (browser OAuth) npx -y @useclawlink/cli actions bugherd # list available actions npx -y @useclawlink/cli run bugherd --input '' # execute (add --confirm for writes) ``` ### Install by command The prompt above walks Hermes through this. By hand, it is four commands and a browser approval: ```bash hermes plugins install ClawLink-HQ/hermes-plugin --enable hermes clawlink begin # prints an approval link — open it and approve hermes clawlink finish # after approving in the browser hermes clawlink test ``` Then connect Bugherd in the [ClawLink dashboard](https://claw-link.dev/dashboard) — paste your Bugherd API key once. Verify the connection by asking Hermes: > List the relevant items in Bugherd, group them by priority, and recommend what Hermes should do next. ### Using a different agent? The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI: ```bash npx -y @useclawlink/cli login ``` `login` opens the same browser approval and stores a credential locally. Once Bugherd is connected in the dashboard, that agent calls the same 26 Bugherd tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent). ## Bugherd MCP for Hermes Looking for a Bugherd MCP server for Hermes Agent? ClawLink connects Bugherd to Hermes Agent and exposes 26 Bugherd tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using OpenClaw instead? The [OpenClaw Bugherd integration](https://claw-link.dev/openclaw/bugherd) works the same way. ## What the Hermes Agent Bugherd integration can do 26 Bugherd tools are ready for Hermes Agent once the account is connected. The 25 below are the ones people reach for most; your agent can call all 26. ### 25 of 26 Bugherd tools for Hermes | Tool | What it does | |---|---| | **List active projects** `bugherd_list_active_projects` | List all active projects in your BugHerd account | | **List attachments** `bugherd_list_attachments` | List all attachments for a task | | **List columns** `bugherd_list_columns` | List all columns for a project | | **List project tasks** `bugherd_list_project_tasks` | List tasks within a specific BugHerd project with optional server-side filters (status/column | | **List projects** `bugherd_list_projects` | Retrieves a paginated list of all projects in your BugHerd account | | **List users** `bugherd_list_users` | List all users in your account | | **List webhooks** `bugherd_list_webhooks` | List all installed webhooks | | **Show attachment** `bugherd_show_attachment` | Retrieve details of a specific attachment | | **Show column** `bugherd_show_column` | Show details of a specific column | | **Show organization** `bugherd_show_organization` | Retrieve your BugHerd organization details | | **Show project** `bugherd_show_project` | Retrieves full details of a specific BugHerd project by ID | | **Show user projects** `bugherd_show_user_projects` | List all projects a specific user has access to | | **Show user tasks** `bugherd_show_user_tasks` | Retrieves all tasks created by or assigned to a specific user, grouped by project | | **Add guest to project** `bugherd_add_guest_to_project` | Add a guest (client) to a project | | **Add member to project** `bugherd_add_member_to_project` | Add a member to a project in BugHerd | | **Create attachment** `bugherd_create_attachment` | Add a new attachment to a task using an existing URL | | **Create column** `bugherd_create_column` | Create a new column in a project | | **Create comment** `bugherd_create_comment` | Add a new comment to a task | | **Create project** `bugherd_create_project` | Create a new project | | **Create task** `bugherd_create_task` | Add a new task in a project | | **Create webhook** `bugherd_create_webhook` | Create a new webhook for real-time event notifications | | **Update column** `bugherd_update_column` | Update a column in a project | | **Update project** `bugherd_update_project` | Update settings for an existing BugHerd project | | **Update task** `bugherd_update_task` | Update a task in a project | | **Upload attachment** `bugherd_upload_attachment` | Upload a new attachment and add it to a specific task | ## Example prompts **List Active Projects** > List the relevant items in Bugherd, group them by priority, and recommend what Hermes should do next. **List Attachments** > List the relevant items in Bugherd, group them by priority, and recommend what Hermes should do next. **List Columns** > List the relevant items in Bugherd, group them by priority, and recommend what Hermes should do next. **List Project Tasks** > List the relevant items in Bugherd, group them by priority, and recommend what Hermes should do next. ## ClawLink vs. building it yourself The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Bugherd working from chat. | | Manual | ClawLink | |---|---|---| | **Credential handling** | Collect, validate, store, and rotate the Bugherd API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Bugherd account becomes available to the agent without you building credential management. | | **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Bugherd. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. | | **Agent usability** | You still need to expose the right Bugherd actions to the runtime in a format your agent can reliably use. | 26 tools for Bugherd are already exposed through ClawLink, so the agent can read and act from chat immediately. | ## ClawLink vs. Composio Composio also exposes Bugherd to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Bugherd in the browser, and the 26 tools above work from chat. There is no SDK and no config file, and the Bugherd key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison. ### Hermes paired but still can't use Bugherd Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ### Connection succeeds but no tools appear Reconnect Bugherd from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded. ### "Tool schema not loaded yet" error when calling Bugherd tools Bugherd tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Bugherd call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again. ### Bugherd returns 403 or "permission denied" on one action while others work Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs. ### API key setup works but results look incomplete Double-check that the API key for Bugherd has the right scopes or account access. A valid key can still be too limited for some reads or writes. ### Is there a Hermes Agent Bugherd integration? Yes. ClawLink is the fastest way to connect Hermes to Bugherd: link your Bugherd account once in the browser and Hermes Agent can call the Bugherd API through 26 ready-made tools — no custom code or token handling. ### How do I connect Bugherd to Hermes with ClawLink? Install the plugin with `hermes plugins install ClawLink-HQ/hermes-plugin --enable`, then pair once: run `hermes clawlink begin`, approve the link in your browser, and run `hermes clawlink finish`. Connect Bugherd in the dashboard and Hermes can use it from the next message — no config files, and the Bugherd key you paste is stored server-side instead of in your environment. ### How long does it take to connect Bugherd to Hermes Agent? About two minutes. Sign in, click Connect next to Bugherd in the dashboard, authenticate, and Hermes Agent can use it from the next chat message. ### Why use ClawLink instead of wiring Bugherd up myself? The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Bugherd working from chat. ### Hermes paired but still can't use Bugherd Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ## Related - [GitHub](https://claw-link.dev/hermes/github) — Manage repositories, issues, pull requests, and workflows - [Hermes PagerDuty integration](https://claw-link.dev/hermes/pagerduty) — Manage incidents, on-call schedules, and services - [SafetyCulture](https://claw-link.dev/hermes/safetyculture) — SafetyCulture (formerly iAuditor) is a workplace operations platform that enables teams to conduct digital inspections, manage audits, track issues, schedule tasks, and maintain compliance through mobile and web applications.