# How to connect Gorgias to Hermes Agent (no API keys)

> Connect Gorgias to Hermes with ClawLink in one click — hosted OAuth, no API keys, no manual setup. Run real actions straight from chat.

Web version: https://claw-link.dev/hermes/gorgias

Most guides for giving Hermes Agent Gorgias access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Gorgias setup: pair once in the browser and your always-on Hermes agent can act on Gorgias for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.

## Gorgias MCP for Hermes

Looking for a Gorgias MCP server for Hermes Agent? ClawLink connects Gorgias to Hermes Agent and exposes 0 Gorgias tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using OpenClaw instead? The [OpenClaw Gorgias integration](https://claw-link.dev/openclaw/gorgias) works the same way.

**Start here — paste this into Hermes to set up ClawLink:**

> Set up ClawLink for Hermes and tell me when it's ready.
> 1. Install the plugin: `hermes plugins install ClawLink-HQ/hermes-plugin --enable`
> 2. Start pairing with `hermes clawlink begin`. It prints an approval link, so show me the link and stop, don't wait.
> 3. I'll approve it in my browser, then reply "approved".
> 4. When I say approved, finish setup: `hermes clawlink finish`
> 5. Then run `hermes clawlink test` and tell me whether ClawLink is ready.

## Setup

It takes three steps to connect Hermes to Gorgias.

1. **Install ClawLink** — add the plugin to Hermes Agent once.
2. **Connect Gorgias** — one-click OAuth in the ClawLink dashboard.
3. **Use it from chat** — ask Hermes Agent in plain English.

**Alternative for any agent (no plugin needed):** if the Hermes Agent plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead:

```bash
npx -y @useclawlink/cli login          # sign in via browser — no API key to paste
npx -y @useclawlink/cli connect gorgias  # connect Gorgias (browser OAuth)
npx -y @useclawlink/cli actions gorgias  # list available actions
npx -y @useclawlink/cli run gorgias <action> --input '<json>'  # execute (add --confirm for writes)
```

## What the Hermes Agent Gorgias integration can do

- **Support** — tools appear after Gorgias is connected.

## Example prompts

No example prompts are available yet.

## ClawLink vs. building it yourself

The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Gorgias working from chat.

| | Manual | ClawLink |
|---|---|---|
| **Connection flow** | Register a Gorgias app, configure redirect URLs, manage consent details, and reconnect users when auth settings drift. | Users connect Gorgias through the hosted browser flow and ClawLink keeps the token lifecycle out of your app code. |
| **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Gorgias. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| **Agent usability** | You still need to expose the right Gorgias actions to the runtime in a format your agent can reliably use. | 0 tools for Gorgias are already exposed through ClawLink, so the agent can read and act from chat immediately. |

## ClawLink vs. Composio

Composio also exposes Gorgias to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Gorgias in the browser, and the connected Gorgias account works from chat. There is no SDK, no config file, and no API key handling. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison.

### Hermes paired but still can't use Gorgias
Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`.

### Connection succeeds but no tools appear
Reconnect Gorgias from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.

### "Tool schema not loaded yet" error when calling Gorgias tools
Gorgias tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Gorgias call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.

### Gorgias returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.

### OAuth finished in the browser but the account is still missing
Try reconnecting Gorgias and complete the consent flow in the same browser session. Partial OAuth approvals or switching accounts mid-flow can leave the connection incomplete.

### Is there a Hermes Agent Gorgias integration?
Yes. ClawLink is the fastest way to connect Hermes to Gorgias: link your Gorgias account once in the browser and Hermes Agent can call the Gorgias API through ready-made tools — no custom code or token handling.

### How do I connect Gorgias to Hermes with ClawLink?
Install the plugin with `hermes plugins install ClawLink-HQ/hermes-plugin --enable`, then pair once: run `hermes clawlink begin`, approve the link in your browser, and run `hermes clawlink finish`. Connect Gorgias in the dashboard and Hermes can use it from the next message — no config files or API keys to manage.

### How long does it take to connect Gorgias to Hermes Agent?
About two minutes. Sign in, click Connect next to Gorgias in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.

### Why use ClawLink instead of wiring Gorgias up myself?
The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Gorgias working from chat.

### Hermes paired but still can't use Gorgias
Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`.

## Related

- [Hermes Freshdesk integration](https://claw-link.dev/hermes/freshdesk) — Handle support tickets, contacts, and helpdesk operations
- [Intercom tools](https://claw-link.dev/hermes/intercom) — Manage conversations, contacts, companies, and support articles
- [Connect Zendesk](https://claw-link.dev/hermes/zendesk) — Manage support tickets, macros, users, and organizations