# How to connect GorillaDesk to Hermes Agent (paste one key, 13 tools) > Connect GorillaDesk to Hermes with ClawLink: paste your GorillaDesk key once and 13 tools work from chat. No MCP server to run, nothing stored on your machine. Web version: https://claw-link.dev/hermes/gorilladesk Most guides for giving Hermes Agent GorillaDesk access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical GorillaDesk setup: pair once in the browser and your always-on Hermes agent can act on GorillaDesk for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself. ## Setup It takes three steps to connect Hermes to GorillaDesk. 1. **Install ClawLink** — add the plugin to Hermes Agent once. 2. **Connect GorillaDesk** — one-click OAuth in the ClawLink dashboard. 3. **Use it from chat** — ask Hermes Agent in plain English. **Paste this into Hermes to set up ClawLink:** > Set up ClawLink for Hermes and tell me when it's ready. > 1. Install the plugin: `hermes plugins install ClawLink-HQ/hermes-plugin --enable` > 2. Start pairing with `hermes clawlink begin`. It prints an approval link, so show me the link and stop, don't wait. > 3. I'll approve it in my browser, then reply "approved". > 4. When I say approved, finish setup: `hermes clawlink finish` > 5. Then run `hermes clawlink test` and tell me whether ClawLink is ready. **Alternative for any agent (no plugin needed):** if the Hermes Agent plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead: ```bash npx -y @useclawlink/cli login # sign in via browser — no API key to paste npx -y @useclawlink/cli connect gorilladesk # connect GorillaDesk (browser OAuth) npx -y @useclawlink/cli actions gorilladesk # list available actions npx -y @useclawlink/cli run gorilladesk --input '' # execute (add --confirm for writes) ``` ### Install by command The prompt above walks Hermes through this. By hand, it is four commands and a browser approval: ```bash hermes plugins install ClawLink-HQ/hermes-plugin --enable hermes clawlink begin # prints an approval link — open it and approve hermes clawlink finish # after approving in the browser hermes clawlink test ``` Then connect GorillaDesk in the [ClawLink dashboard](https://claw-link.dev/dashboard) — paste your GorillaDesk API key once. Verify the connection by asking Hermes: > Pull the relevant data from GorillaDesk, summarize it in plain English, and point out anything that needs attention. ### Using a different agent? The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI: ```bash npx -y @useclawlink/cli login ``` `login` opens the same browser approval and stores a credential locally. Once GorillaDesk is connected in the dashboard, that agent calls the same 13 GorillaDesk tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent). ## GorillaDesk MCP for Hermes Looking for a GorillaDesk MCP server for Hermes Agent? ClawLink connects GorillaDesk to Hermes Agent and exposes 13 GorillaDesk tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using OpenClaw instead? The [OpenClaw GorillaDesk integration](https://claw-link.dev/openclaw/gorilladesk) works the same way. ## What the Hermes Agent GorillaDesk integration can do 13 GorillaDesk tools are ready for Hermes Agent once the account is connected. ### All 13 GorillaDesk tools for Hermes | Tool | What it does | |---|---| | **Get company** `gorilladesk_get_company` | Return the company profile selected by the connected GorillaDesk API key, including contact | | **Get credits** `gorilladesk_get_credits` | Retrieve one customer credit by ID, or list credits, optionally filtering to one customer | | **Get customers** `gorilladesk_get_customers` | Retrieve one customer by ID, or search and page through customers using status, state, account | | **Get documents** `gorilladesk_get_documents` | Retrieve one document by ID, or search documents by customer, job, state, status, creation | | **Get estimates** `gorilladesk_get_estimates` | Retrieve one estimate by ID, or search estimates by customer, job, state, status, signature | | **Get invoices** `gorilladesk_get_invoices` | Retrieve one invoice by ID, or search invoices by customer, job, state, payment/signature | | **Get jobs** `gorilladesk_get_jobs` | Retrieve one job by ID, or search jobs by customer, state, date, keyword, expansions, and | | **Get payments** `gorilladesk_get_payments` | Retrieve one payment by ID, or search payments by customer, invoice, status, date, expansions | | **Get services** `gorilladesk_get_services` | Retrieve one GorillaDesk service by ID, or list configured services with sorting and offset | | **Get users** `gorilladesk_get_users` | Retrieve one GorillaDesk user by ID, or list the company's users when no ID is supplied | | **List phone types** `gorilladesk_list_phone_types` | List the configured customer phone-type definitions, including IDs, names, default flags, and | | **Create customer** `gorilladesk_create_customer` | Create a GorillaDesk customer together with the required primary service location | | **Create customer note** `gorilladesk_create_customer_note` | Permanently add a text note to a GorillaDesk customer and optionally notify users | ## Example prompts **Get Company** > Pull the relevant data from GorillaDesk, summarize it in plain English, and point out anything that needs attention. **Get Credits** > Pull the relevant data from GorillaDesk, summarize it in plain English, and point out anything that needs attention. **Get Customers** > Pull the relevant data from GorillaDesk, summarize it in plain English, and point out anything that needs attention. **Get Documents** > Pull the relevant data from GorillaDesk, summarize it in plain English, and point out anything that needs attention. ## ClawLink vs. building it yourself The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want GorillaDesk working from chat. | | Manual | ClawLink | |---|---|---| | **Credential handling** | Collect, validate, store, and rotate the GorillaDesk API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected GorillaDesk account becomes available to the agent without you building credential management. | | **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for GorillaDesk. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. | | **Agent usability** | You still need to expose the right GorillaDesk actions to the runtime in a format your agent can reliably use. | 13 tools for GorillaDesk are already exposed through ClawLink, so the agent can read and act from chat immediately. | ## ClawLink vs. Composio Composio also exposes GorillaDesk to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect GorillaDesk in the browser, and the 13 tools above work from chat. There is no SDK and no config file, and the GorillaDesk key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison. ### Hermes paired but still can't use GorillaDesk Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ### Connection succeeds but no tools appear Reconnect GorillaDesk from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded. ### "Tool schema not loaded yet" error when calling GorillaDesk tools GorillaDesk tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every GorillaDesk call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again. ### GorillaDesk returns 403 or "permission denied" on one action while others work Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs. ### API key setup works but results look incomplete Double-check that the API key for GorillaDesk has the right scopes or account access. A valid key can still be too limited for some reads or writes. ### Is there a Hermes Agent GorillaDesk integration? Yes. ClawLink is the fastest way to connect Hermes to GorillaDesk: link your GorillaDesk account once in the browser and Hermes Agent can call the GorillaDesk API through 13 ready-made tools — no custom code or token handling. ### How do I connect GorillaDesk to Hermes with ClawLink? Install the plugin with `hermes plugins install ClawLink-HQ/hermes-plugin --enable`, then pair once: run `hermes clawlink begin`, approve the link in your browser, and run `hermes clawlink finish`. Connect GorillaDesk in the dashboard and Hermes can use it from the next message — no config files, and the GorillaDesk key you paste is stored server-side instead of in your environment. ### How long does it take to connect GorillaDesk to Hermes Agent? About two minutes. Sign in, click Connect next to GorillaDesk in the dashboard, authenticate, and Hermes Agent can use it from the next chat message. ### Why use ClawLink instead of wiring GorillaDesk up myself? The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want GorillaDesk working from chat. ### Hermes paired but still can't use GorillaDesk Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ## Related - [Hermes HubSpot integration](https://claw-link.dev/hermes/hubspot) — Manage contacts, deals, and pipelines - [CentralStationCRM](https://claw-link.dev/hermes/centralstationcrm) — CentralStationCRM is an easy-to-use CRM software focusing on collaboration and long-term customer relationships. - [Hermes Salesforce integration](https://claw-link.dev/hermes/salesforce) — Manage CRM data and workflows