# How to connect Iterable to Hermes Agent (paste one key, 116 tools)

> Connect Iterable to Hermes with ClawLink: paste your Iterable key once and 116 tools work from chat. No MCP server to run, nothing stored on your machine.

Web version: https://claw-link.dev/hermes/iterable

Most guides for giving Hermes Agent Iterable access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Iterable setup: pair once in the browser and your always-on Hermes agent can act on Iterable for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.

## Setup

It takes three steps to connect Hermes to Iterable.

1. **Install ClawLink** — add the plugin to Hermes Agent once.
2. **Connect Iterable** — one-click OAuth in the ClawLink dashboard.
3. **Use it from chat** — ask Hermes Agent in plain English.

**Paste this into Hermes to set up ClawLink:**

> Set up ClawLink for Hermes and tell me when it's ready.
> 1. Install the plugin: `hermes plugins install ClawLink-HQ/hermes-plugin --enable`
> 2. Start pairing with `hermes clawlink begin`. It prints an approval link, so show me the link and stop, don't wait.
> 3. I'll approve it in my browser, then reply "approved".
> 4. When I say approved, finish setup: `hermes clawlink finish`
> 5. Then run `hermes clawlink test` and tell me whether ClawLink is ready.

**Alternative for any agent (no plugin needed):** if the Hermes Agent plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead:

```bash
npx -y @useclawlink/cli login          # sign in via browser — no API key to paste
npx -y @useclawlink/cli connect iterable  # connect Iterable (browser OAuth)
npx -y @useclawlink/cli actions iterable  # list available actions
npx -y @useclawlink/cli run iterable <action> --input '<json>'  # execute (add --confirm for writes)
```

### Install by command

The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:

```bash
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin    # prints an approval link — open it and approve
hermes clawlink finish   # after approving in the browser
hermes clawlink test
```

Then connect Iterable in the [ClawLink dashboard](https://claw-link.dev/dashboard) — paste your Iterable API key once.

Verify the connection by asking Hermes:

> Use Iterable to export data csv and walk me through the result in plain English.

### Using a different agent?

The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:

```bash
npx -y @useclawlink/cli login
```

`login` opens the same browser approval and stores a credential locally. Once Iterable is connected in the dashboard, that agent calls the same 116 Iterable tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent).

## Iterable MCP for Hermes

Looking for a Iterable MCP server for Hermes Agent? ClawLink connects Iterable to Hermes Agent and exposes 116 Iterable tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using OpenClaw instead? The [OpenClaw Iterable integration](https://claw-link.dev/openclaw/iterable) works the same way.

## What the Hermes Agent Iterable integration can do

116 Iterable tools are ready for Hermes Agent once the account is connected. The 30 below are the ones people reach for most; your agent can call all 116.

### 30 of 116 Iterable tools for Hermes

| Tool | What it does |
|---|---|
| **Export data CSV** `iterable_export_data_csv` | Export campaign analytics data in CSV format from Iterable |
| **Export data json** `iterable_export_data_json` | Export campaign analytics data in JSON format with one entry per line |
| **Export user events** `iterable_export_user_events` | Export all events for a user identified by email or userId |
| **Get campaign** `iterable_get_campaign` | Retrieves a campaign by its unique ID |
| **Get campaign metrics** `iterable_get_campaign_metrics` | Retrieve performance metrics for one or more campaigns |
| **Get catalog field mappings** `iterable_get_catalog_field_mappings` | Retrieve field mappings (field to data type) and undefined fields for a catalog in Iterable |
| **Get catalog item** `iterable_get_catalog_item` | Retrieves a specific catalog item by its ID from the specified catalog |
| **Get email template** `iterable_get_email_template` | Get an email template by templateId |
| **Get embedded messages** `iterable_get_embedded_messages` | Retrieves embedded messages for which the specified user is eligible, grouped by placementId |
| **Get embedded template** `iterable_get_embedded_template` | Retrieves an embedded message template by its unique ID |
| **Get experiment metrics** `iterable_get_experiment_metrics` | Retrieve metrics for email experiments |
| **Get in app messages** `iterable_get_in_app_messages` | Get a user's in-app messages from Iterable |
| **Get in app template** `iterable_get_in_app_template` | Retrieves an in-app template by its unique ID |
| **Get list size** `iterable_get_list_size` | Get the number of users within a list |
| **Get push template** `iterable_get_push_template` | Retrieves a push template by its unique ID |
| **Get sms template** `iterable_get_sms_template` | Retrieves an SMS template by its unique ID |
| **Get snippet** `iterable_get_snippet` | Retrieves a snippet by its ID (numeric) or name (string) |
| **Get template by client ID** `iterable_get_template_by_client_id` | Retrieves an email template by its client-defined template ID |
| **Get user by ID** `iterable_get_user_by_id` | Get a user by userId from Iterable |
| **Get user by ID path** `iterable_get_user_by_id_path` | Get a user by userId (path parameter) from Iterable |
| **Get user events** `iterable_get_user_events` | Get events for a specific user by userId |
| **Get user sent messages** `iterable_get_user_sent_messages` | Get messages sent to a user by email address or userId |
| **Get web in app messages** `iterable_get_web_in_app_messages` | Get a user's web in-app messages from Iterable |
| **List campaigns** `iterable_list_campaigns` | Retrieves metadata about all campaigns in a project with optional pagination |
| **List catalog items** `iterable_list_catalog_items` | Get the catalog items for a catalog |
| **List catalogs** `iterable_list_catalogs` | Retrieve all catalog names from Iterable |
| **List channels** `iterable_list_channels` | Get all message channels within the Iterable project |
| **List export files** `iterable_list_export_files` | Get the job status and files for an export started with the 'Start export' endpoint |
| **List export jobs** `iterable_list_export_jobs` | Retrieve a list of recent export jobs for the current project |
| **List forgotten user IDS** `iterable_list_forgotten_user_ids` | Get hashed user IDs of forgotten users for GDPR compliance |

## Example prompts

**Export Data Csv**

> Use Iterable to export data csv and walk me through the result in plain English.

**Export Data Json**

> Use Iterable to export data json and walk me through the result in plain English.

**Export User Events**

> Use Iterable to export user events and walk me through the result in plain English.

**Get Campaign**

> Pull the relevant data from Iterable, summarize it in plain English, and point out anything that needs attention.

## ClawLink vs. building it yourself

The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Iterable working from chat.

| | Manual | ClawLink |
|---|---|---|
| **Credential handling** | Collect, validate, store, and rotate the Iterable API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Iterable account becomes available to the agent without you building credential management. |
| **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Iterable. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| **Agent usability** | You still need to expose the right Iterable actions to the runtime in a format your agent can reliably use. | 116 tools for Iterable are already exposed through ClawLink, so the agent can read and act from chat immediately. |

## ClawLink vs. Composio

Composio also exposes Iterable to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Iterable in the browser, and the 116 tools above work from chat. There is no SDK and no config file, and the Iterable key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison.

### Hermes paired but still can't use Iterable
Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`.

### Connection succeeds but no tools appear
Reconnect Iterable from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.

### "Tool schema not loaded yet" error when calling Iterable tools
Iterable tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Iterable call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.

### Iterable returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.

### API key setup works but results look incomplete
Double-check that the API key for Iterable has the right scopes or account access. A valid key can still be too limited for some reads or writes.

### Is there a Hermes Agent Iterable integration?
Yes. ClawLink is the fastest way to connect Hermes to Iterable: link your Iterable account once in the browser and Hermes Agent can call the Iterable API through 116 ready-made tools — no custom code or token handling.

### How do I connect Iterable to Hermes with ClawLink?
Install the plugin with `hermes plugins install ClawLink-HQ/hermes-plugin --enable`, then pair once: run `hermes clawlink begin`, approve the link in your browser, and run `hermes clawlink finish`. Connect Iterable in the dashboard and Hermes can use it from the next message — no config files, and the Iterable key you paste is stored server-side instead of in your environment.

### How long does it take to connect Iterable to Hermes Agent?
About two minutes. Sign in, click Connect next to Iterable in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.

### Why use ClawLink instead of wiring Iterable up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Iterable working from chat.

### Hermes paired but still can't use Iterable
Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`.

## Related

- [Hermes ActiveCampaign integration](https://claw-link.dev/hermes/activecampaign) — Marketing automation, CRM, and email marketing
- [Benchmark Email tools](https://claw-link.dev/hermes/benchmark-email) — Benchmark Email is a comprehensive email marketing platform offering tools for creating, sending, and analyzing email campaigns.
- [Mailchimp](https://claw-link.dev/hermes/mailchimp) — Create email campaigns and manage audiences
