# How to connect Order Desk to Hermes Agent (paste one key, 20 tools) > Connect Order Desk to Hermes with ClawLink: paste your Order Desk key once and 20 tools work from chat. No MCP server to run, nothing stored on your machine. Web version: https://claw-link.dev/hermes/order-desk Most guides for giving Hermes Agent Order Desk access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Order Desk setup: pair once in the browser and your always-on Hermes agent can act on Order Desk for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself. ## Setup It takes three steps to connect Hermes to Order Desk. 1. **Install ClawLink** — add the plugin to Hermes Agent once. 2. **Connect Order Desk** — one-click OAuth in the ClawLink dashboard. 3. **Use it from chat** — ask Hermes Agent in plain English. **Paste this into Hermes to set up ClawLink:** > Set up ClawLink for Hermes and tell me when it's ready. > 1. Install the plugin: `hermes plugins install ClawLink-HQ/hermes-plugin --enable` > 2. Start pairing with `hermes clawlink begin`. It prints an approval link, so show me the link and stop, don't wait. > 3. I'll approve it in my browser, then reply "approved". > 4. When I say approved, finish setup: `hermes clawlink finish` > 5. Then run `hermes clawlink test` and tell me whether ClawLink is ready. **Alternative for any agent (no plugin needed):** if the Hermes Agent plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead: ```bash npx -y @useclawlink/cli login # sign in via browser — no API key to paste npx -y @useclawlink/cli connect order-desk # connect Order Desk (browser OAuth) npx -y @useclawlink/cli actions order-desk # list available actions npx -y @useclawlink/cli run order-desk --input '' # execute (add --confirm for writes) ``` ### Install by command The prompt above walks Hermes through this. By hand, it is four commands and a browser approval: ```bash hermes plugins install ClawLink-HQ/hermes-plugin --enable hermes clawlink begin # prints an approval link — open it and approve hermes clawlink finish # after approving in the browser hermes clawlink test ``` Then connect Order Desk in the [ClawLink dashboard](https://claw-link.dev/dashboard) — paste your Order Desk API key once. Verify the connection by asking Hermes: > Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention. ### Using a different agent? The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI: ```bash npx -y @useclawlink/cli login ``` `login` opens the same browser approval and stores a credential locally. Once Order Desk is connected in the dashboard, that agent calls the same 20 Order Desk tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent). ## Order Desk MCP for Hermes Looking for a Order Desk MCP server for Hermes Agent? ClawLink connects Order Desk to Hermes Agent and exposes 20 Order Desk tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using OpenClaw instead? The [OpenClaw Order Desk integration](https://claw-link.dev/openclaw/order-desk) works the same way. ## What the Hermes Agent Order Desk integration can do 20 Order Desk tools are ready for Hermes Agent once the account is connected. The 17 below are the ones people reach for most; your agent can call all 20. ### 17 of 20 Order Desk tools for Hermes | Tool | What it does | |---|---| | **Get inventory item** `order_desk_get_inventory_item` | Get one inventory item by its positive Order Desk ID | | **Get order** `order_desk_get_order` | Get one order and its addresses, line items, shipments, metadata, notes, and discounts by Order | | **Get store metadata** `order_desk_get_store_metadata` | Return safe store identity, locale, timezone, page-size settings, and folder IDs and names | | **List inventory items** `order_desk_list_inventory_items` | Search inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU | | **List order items** `order_desk_list_order_items` | Return all line items for one order | | **List order shipments** `order_desk_list_order_shipments` | Return all shipments recorded for one order | | **List orders** `order_desk_list_orders` | Find orders in the connected store using at least one narrowing filter and return one bounded | | **Add order history note** `order_desk_add_order_history_note` | Append a timestamped note permanently to an existing order's history | | **Add order item** `order_desk_add_order_item` | Add one line item to an existing order | | **Add order items** `order_desk_add_order_items` | Add two to 10 line items sequentially to the same order and return a result for every processed | | **Create inventory item** `order_desk_create_inventory_item` | Create one inventory item with a unique SKU and return its positive Order Desk ID and complete | | **Create inventory items** `order_desk_create_inventory_items` | Create two to 10 inventory items sequentially and return each created ID or error | | **Create shipments** `order_desk_create_shipments` | Create one or more shipment records across orders in one request and report the success or | | **Move orders** `order_desk_move_orders` | Move one or more orders to exactly one destination folder selected by positive ID or exact | | **Update inventory items** `order_desk_update_inventory_items` | Safely update selected fields on one or more inventory items while preserving every omitted | | **Update order item** `order_desk_update_order_item` | Safely update selected fields on one order line item while preserving every omitted field | | **Update shipment** `order_desk_update_shipment` | Safely update selected fields on one shipment while preserving every omitted field | ## Example prompts **Get Inventory Item** > Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention. **Get Order** > Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention. **Get Store Metadata** > Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention. **List Inventory Items** > List the relevant items in Order Desk, group them by priority, and recommend what Hermes should do next. ## ClawLink vs. building it yourself The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Order Desk working from chat. | | Manual | ClawLink | |---|---|---| | **Credential handling** | Collect, validate, store, and rotate the Order Desk API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Order Desk account becomes available to the agent without you building credential management. | | **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Order Desk. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. | | **Agent usability** | You still need to expose the right Order Desk actions to the runtime in a format your agent can reliably use. | 20 tools for Order Desk are already exposed through ClawLink, so the agent can read and act from chat immediately. | ## ClawLink vs. Composio Composio also exposes Order Desk to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Order Desk in the browser, and the 20 tools above work from chat. There is no SDK and no config file, and the Order Desk key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison. ### Hermes paired but still can't use Order Desk Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ### Connection succeeds but no tools appear Reconnect Order Desk from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded. ### "Tool schema not loaded yet" error when calling Order Desk tools Order Desk tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Order Desk call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again. ### Order Desk returns 403 or "permission denied" on one action while others work Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs. ### API key setup works but results look incomplete Double-check that the API key for Order Desk has the right scopes or account access. A valid key can still be too limited for some reads or writes. ### Is there a Hermes Agent Order Desk integration? Yes. ClawLink is the fastest way to connect Hermes to Order Desk: link your Order Desk account once in the browser and Hermes Agent can call the Order Desk API through 20 ready-made tools — no custom code or token handling. ### How do I connect Order Desk to Hermes with ClawLink? Install the plugin with `hermes plugins install ClawLink-HQ/hermes-plugin --enable`, then pair once: run `hermes clawlink begin`, approve the link in your browser, and run `hermes clawlink finish`. Connect Order Desk in the dashboard and Hermes can use it from the next message — no config files, and the Order Desk key you paste is stored server-side instead of in your environment. ### How long does it take to connect Order Desk to Hermes Agent? About two minutes. Sign in, click Connect next to Order Desk in the dashboard, authenticate, and Hermes Agent can use it from the next chat message. ### Why use ClawLink instead of wiring Order Desk up myself? The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Order Desk working from chat. ### Hermes paired but still can't use Order Desk Pairing is a two-step handshake: run `hermes clawlink begin`, approve the link in your browser, then run `hermes clawlink finish`. If you ran finish before approving, or the approval link expired, run `hermes clawlink begin` again to get a fresh link. Confirm the plugin was installed with `--enable`, then verify with `hermes clawlink test`. ## Related - [Cloudcart tools](https://claw-link.dev/hermes/cloudcart) — CloudCart is an e-commerce platform that enables businesses to create and manage online stores efficiently. - [Wix](https://claw-link.dev/hermes/wix) — Manage sites, products, orders, and bookings - [Baselinker](https://claw-link.dev/hermes/baselinker) — BaseLinker is a comprehensive e-commerce management platform that integrates with various marketplaces, online stores, carriers, and accounting systems to streamline order processing, inventory management, and sales automation.