# How to connect Dynamics 365 to OpenClaw (no API keys)

> Connect Dynamics 365 to OpenClaw with ClawLink in one click — 16 tools your AI agent can call from chat via hosted OAuth. No API keys, no manual setup.

Web version: https://claw-link.dev/openclaw/dynamics-365

The usual route to Dynamics 365 access for OpenClaw is an MCP server you configure and keep running, plus your own OAuth app or API keys. ClawLink gives OpenClaw a more practical Dynamics 365 setup: install one ClawHub skill, connect Dynamics 365 in the browser, and OpenClaw can call real Dynamics 365 actions from any chat surface with no auth, token refresh, or tool wiring to build yourself.

**Start here:** install the ClawLink plugin (`openclaw plugins install clawhub:clawlink-plugin`), pair it in the browser, then connect the app in the ClawLink dashboard. The interactive install prompt is on the web version of this page: https://claw-link.dev/openclaw/dynamics-365

## Setup

It takes three steps to connect OpenClaw to Dynamics 365.

1. **Install ClawLink** — add the plugin to OpenClaw once.
2. **Connect Dynamics 365** — one-click OAuth in the ClawLink dashboard.
3. **Use it from chat** — ask OpenClaw in plain English.

**Alternative for any agent (no plugin needed):** if the OpenClaw plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead:

```bash
npx -y @useclawlink/cli login          # sign in via browser — no API key to paste
npx -y @useclawlink/cli connect dynamics-365  # connect Dynamics 365 (browser OAuth)
npx -y @useclawlink/cli actions dynamics-365  # list available actions
npx -y @useclawlink/cli run dynamics-365 <action> --input '<json>'  # execute (add --confirm for writes)
```

### Install by command

The setup prompt above does all of this in one paste. By hand, it is one install command plus a browser approval:

```bash
openclaw plugins install clawhub:clawlink-plugin
```

Then ask OpenClaw to set up ClawLink. It starts browser pairing and prints an approval link — open it, approve the device, return to the chat, and say `done`. Finally, connect Dynamics 365 in the [ClawLink dashboard](https://claw-link.dev/dashboard) — a one-click OAuth approval, no API keys.

Verify the connection by asking OpenClaw:

> Use Dynamics 365 to dynamics365 dynamicscrm create account and walk me through the result in plain English.

### Using a different agent?

The OpenClaw plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:

```bash
npx -y @useclawlink/cli login
```

`login` opens the same browser approval and stores a credential locally. Once Dynamics 365 is connected in the dashboard, that agent calls the same 16 Dynamics 365 tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent).

## Dynamics 365 MCP for OpenClaw

Looking for a Dynamics 365 MCP server for OpenClaw? ClawLink connects Dynamics 365 to OpenClaw and exposes 16 Dynamics 365 tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using Hermes instead? The [Hermes Dynamics 365 integration](https://claw-link.dev/hermes/dynamics-365) works the same way.

## What the OpenClaw Dynamics 365 integration can do

16 Dynamics 365 tools are ready for OpenClaw once the account is connected.

### All 16 Dynamics 365 tools for OpenClaw

| Tool | What it does |
|---|---|
| **Dynamicscrm create account** `dynamics365_dynamicscrm_create_account` | Creates a new account entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create case** `dynamics365_dynamicscrm_create_case` | Creates a new case (incident) entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create contact** `dynamics365_dynamicscrm_create_contact` | Creates a new contact entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create invoice** `dynamics365_dynamicscrm_create_invoice` | Creates a new invoice entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create lead** `dynamics365_dynamicscrm_create_lead` | Creates a new lead entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create opportunity** `dynamics365_dynamicscrm_create_opportunity` | Creates a new opportunity entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm create sales order** `dynamics365_dynamicscrm_create_sales_order` | Creates a new sales order entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm get a invoice** `dynamics365_dynamicscrm_get_a_invoice` | Dynamicscrm get a invoice |
| **Dynamicscrm get a lead** `dynamics365_dynamicscrm_get_a_lead` | Dynamicscrm get a lead |
| **Dynamicscrm get all leads** `dynamics365_dynamicscrm_get_all_leads` | Dynamicscrm get all leads |
| **Dynamicscrm update case** `dynamics365_dynamicscrm_update_case` | Updates an existing case (incident) entity record in Dynamics CRM using the Web API. |
| **Dynamicscrm update invoice** `dynamics365_dynamicscrm_update_invoice` | Updates an existing invoice entity record in Dynamics CRM using the Web API. |
| **Get all invoices action** `dynamics365_get_all_invoices_action` | Get all invoices action |
| **Dynamicscrm update lead** `dynamics365_dynamicscrm_update_lead` | Updates an existing lead entity record in Dynamics CRM using the Web API |
| **Dynamicscrm update opportunity** `dynamics365_dynamicscrm_update_opportunity` | Updates an existing opportunity entity record in Dynamics CRM using the Web API |
| **Dynamicscrm update sales order** `dynamics365_dynamicscrm_update_sales_order` | Updates an existing sales order entity record in Dynamics CRM using the Web API |

## Example prompts

**Dynamics365 Dynamicscrm Create Account**

> Use Dynamics 365 to dynamics365 dynamicscrm create account and walk me through the result in plain English.

**Dynamics365 Dynamicscrm Create Case**

> Use Dynamics 365 to dynamics365 dynamicscrm create case and walk me through the result in plain English.

**Dynamics365 Dynamicscrm Create Contact**

> Use Dynamics 365 to dynamics365 dynamicscrm create contact and walk me through the result in plain English.

**Dynamics365 Dynamicscrm Create Invoice**

> Use Dynamics 365 to dynamics365 dynamicscrm create invoice and walk me through the result in plain English.

## ClawLink vs. building it yourself

The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Dynamics 365 working from chat.

| | Manual | ClawLink |
|---|---|---|
| **Connection flow** | Register a Dynamics 365 app, configure redirect URLs, manage consent details, and reconnect users when auth settings drift. | Users connect Dynamics 365 through the hosted browser flow and ClawLink keeps the token lifecycle out of your app code. |
| **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Dynamics 365. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| **Agent usability** | You still need to expose the right Dynamics 365 actions to the runtime in a format your agent can reliably use. | 16 tools for Dynamics 365 are already exposed through ClawLink, so the agent can read and act from chat immediately. |

## ClawLink vs. Composio

Composio also exposes Dynamics 365 to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for OpenClaw users instead. You install the plugin once, connect Dynamics 365 in the browser, and the 16 tools above work from chat. There is no SDK, no config file, and no API key handling. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison.

### OpenClaw installed the Dynamics 365 skill but can't call the tools
The ClawHub skill teaches OpenClaw about Dynamics 365, but the calls run through the ClawLink plugin and your connected account. Make sure Dynamics 365 is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.

### Connection succeeds but no tools appear
Reconnect Dynamics 365 from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.

### "Tool schema not loaded yet" error when calling Dynamics 365 tools
Dynamics 365 tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Dynamics 365 call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.

### Dynamics 365 returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.

### OAuth finished in the browser but the account is still missing
Try reconnecting Dynamics 365 and complete the consent flow in the same browser session. Partial OAuth approvals or switching accounts mid-flow can leave the connection incomplete.

### Is there a OpenClaw Dynamics 365 integration?
Yes. ClawLink is the fastest way to connect OpenClaw to Dynamics 365: link your Dynamics 365 account once in the browser and OpenClaw can call the Dynamics 365 API through 16 ready-made tools — no custom code or token handling.

### How do I add Dynamics 365 to OpenClaw with ClawLink?
Paste the setup prompt from this page into OpenClaw. It installs the ClawLink Dynamics 365 skill from ClawHub, then you click Connect in the dashboard to authorize Dynamics 365. OpenClaw calls the tools from the next message — no config files or API keys to manage.

### How long does it take to connect Dynamics 365 to OpenClaw?
About two minutes. Sign in, click Connect next to Dynamics 365 in the dashboard, authenticate, and OpenClaw can use it from the next chat message.

### Why use ClawLink instead of wiring Dynamics 365 up myself?
The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Dynamics 365 working from chat.

### OpenClaw installed the Dynamics 365 skill but can't call the tools
The ClawHub skill teaches OpenClaw about Dynamics 365, but the calls run through the ClawLink plugin and your connected account. Make sure Dynamics 365 is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.

## Related

- [Outlook tools](https://claw-link.dev/openclaw/outlook) — Read mail, manage calendar, and browse contacts
- [Connect Microsoft Teams](https://claw-link.dev/openclaw/microsoft-teams) — Chat, meetings, and team collaboration
- [OpenClaw SharePoint integration](https://claw-link.dev/openclaw/sharepoint) — Browse sites, lists, and files in SharePoint
