# How to connect Order Desk to OpenClaw (paste one key, 20 tools)

> Connect Order Desk to OpenClaw with ClawLink: paste your Order Desk key once and 20 tools work from chat. No MCP server to run, nothing stored on your machine.

Web version: https://claw-link.dev/openclaw/order-desk

The usual route to Order Desk access for OpenClaw is an MCP server you configure and keep running, plus your own OAuth app or API keys. ClawLink gives OpenClaw a more practical Order Desk setup: install one ClawHub skill, connect Order Desk in the browser, and OpenClaw can call real Order Desk actions from any chat surface with no auth, token refresh, or tool wiring to build yourself.

## Setup

It takes three steps to connect OpenClaw to Order Desk.

1. **Install ClawLink** — add the plugin to OpenClaw once.
2. **Connect Order Desk** — one-click OAuth in the ClawLink dashboard.
3. **Use it from chat** — ask OpenClaw in plain English.

**Paste this into OpenClaw to set up ClawLink:**

> I want to connect my apps to OpenClaw through ClawLink.
> Please install the ClawLink plugin from ClawHub and enable it: `openclaw plugins install clawhub:clawlink-plugin`
> When it is installed, tell me and stop. After I reply, give me the ClawLink pairing link. Setup notes, if you need them: https://claw-link.dev/skill.md

**Alternative for any agent (no plugin needed):** if the OpenClaw plugin route isn't available or doesn't work, any AI agent with shell access can use the ClawLink CLI instead:

```bash
npx -y @useclawlink/cli login          # sign in via browser — no API key to paste
npx -y @useclawlink/cli connect order-desk  # connect Order Desk (browser OAuth)
npx -y @useclawlink/cli actions order-desk  # list available actions
npx -y @useclawlink/cli run order-desk <action> --input '<json>'  # execute (add --confirm for writes)
```

### Install by command

The setup prompt above does all of this in one paste. By hand, it is one install command plus a browser approval:

```bash
openclaw plugins install clawhub:clawlink-plugin
```

Then ask OpenClaw to set up ClawLink. It starts browser pairing and prints an approval link — open it, approve the device, return to the chat, and say `done`. Finally, connect Order Desk in the [ClawLink dashboard](https://claw-link.dev/dashboard) — paste your Order Desk API key once.

Verify the connection by asking OpenClaw:

> Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention.

### Using a different agent?

The OpenClaw plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:

```bash
npx -y @useclawlink/cli login
```

`login` opens the same browser approval and stores a credential locally. Once Order Desk is connected in the dashboard, that agent calls the same 20 Order Desk tools over MCP. Full setup for MCP clients and shell agents: [connect apps to any AI agent](https://claw-link.dev/learn/connect-apps-to-any-ai-agent).

## Order Desk MCP for OpenClaw

Looking for a Order Desk MCP server for OpenClaw? ClawLink connects Order Desk to OpenClaw and exposes 20 Order Desk tools your agent can call over [MCP](https://claw-link.dev/learn/what-is-an-mcp-server), with [hosted auth](https://claw-link.dev/learn/oauth-for-ai-agents) and nothing to run or maintain yourself. Using Hermes instead? The [Hermes Order Desk integration](https://claw-link.dev/hermes/order-desk) works the same way.

## What the OpenClaw Order Desk integration can do

20 Order Desk tools are ready for OpenClaw once the account is connected. The 17 below are the ones people reach for most; your agent can call all 20.

### 17 of 20 Order Desk tools for OpenClaw

| Tool | What it does |
|---|---|
| **Get inventory item** `order_desk_get_inventory_item` | Get one inventory item by its positive Order Desk ID |
| **Get order** `order_desk_get_order` | Get one order and its addresses, line items, shipments, metadata, notes, and discounts by Order |
| **Get store metadata** `order_desk_get_store_metadata` | Return safe store identity, locale, timezone, page-size settings, and folder IDs and names |
| **List inventory items** `order_desk_list_inventory_items` | Search inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU |
| **List order items** `order_desk_list_order_items` | Return all line items for one order |
| **List order shipments** `order_desk_list_order_shipments` | Return all shipments recorded for one order |
| **List orders** `order_desk_list_orders` | Find orders in the connected store using at least one narrowing filter and return one bounded |
| **Add order history note** `order_desk_add_order_history_note` | Append a timestamped note permanently to an existing order's history |
| **Add order item** `order_desk_add_order_item` | Add one line item to an existing order |
| **Add order items** `order_desk_add_order_items` | Add two to 10 line items sequentially to the same order and return a result for every processed |
| **Create inventory item** `order_desk_create_inventory_item` | Create one inventory item with a unique SKU and return its positive Order Desk ID and complete |
| **Create inventory items** `order_desk_create_inventory_items` | Create two to 10 inventory items sequentially and return each created ID or error |
| **Create shipments** `order_desk_create_shipments` | Create one or more shipment records across orders in one request and report the success or |
| **Move orders** `order_desk_move_orders` | Move one or more orders to exactly one destination folder selected by positive ID or exact |
| **Update inventory items** `order_desk_update_inventory_items` | Safely update selected fields on one or more inventory items while preserving every omitted |
| **Update order item** `order_desk_update_order_item` | Safely update selected fields on one order line item while preserving every omitted field |
| **Update shipment** `order_desk_update_shipment` | Safely update selected fields on one shipment while preserving every omitted field |

## Example prompts

**Get Inventory Item**

> Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention.

**Get Order**

> Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention.

**Get Store Metadata**

> Pull the relevant data from Order Desk, summarize it in plain English, and point out anything that needs attention.

**List Inventory Items**

> List the relevant items in Order Desk, group them by priority, and recommend what OpenClaw should do next.

## ClawLink vs. building it yourself

The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Order Desk working from chat.

| | Manual | ClawLink |
|---|---|---|
| **Credential handling** | Collect, validate, store, and rotate the Order Desk API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Order Desk account becomes available to the agent without you building credential management. |
| **Ongoing maintenance** | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Order Desk. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| **Agent usability** | You still need to expose the right Order Desk actions to the runtime in a format your agent can reliably use. | 20 tools for Order Desk are already exposed through ClawLink, so the agent can read and act from chat immediately. |

## ClawLink vs. Composio

Composio also exposes Order Desk to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for OpenClaw users instead. You install the plugin once, connect Order Desk in the browser, and the 20 tools above work from chat. There is no SDK and no config file, and the Order Desk key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full [Composio alternatives](https://claw-link.dev/hub/composio-alternatives) comparison.

### OpenClaw installed the Order Desk skill but can't call the tools
The ClawHub skill teaches OpenClaw about Order Desk, but the calls run through the ClawLink plugin and your connected account. Make sure Order Desk is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.

### Connection succeeds but no tools appear
Reconnect Order Desk from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.

### "Tool schema not loaded yet" error when calling Order Desk tools
Order Desk tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Order Desk call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.

### Order Desk returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.

### API key setup works but results look incomplete
Double-check that the API key for Order Desk has the right scopes or account access. A valid key can still be too limited for some reads or writes.

### Is there a OpenClaw Order Desk integration?
Yes. ClawLink is the fastest way to connect OpenClaw to Order Desk: link your Order Desk account once in the browser and OpenClaw can call the Order Desk API through 20 ready-made tools — no custom code or token handling.

### How do I add Order Desk to OpenClaw with ClawLink?
Paste the setup prompt from this page into OpenClaw. It installs the ClawLink Order Desk skill from ClawHub, then you click Connect in the dashboard to authorize Order Desk. OpenClaw calls the tools from the next message — no config files, and the Order Desk key you paste is stored server-side instead of in your environment.

### How long does it take to connect Order Desk to OpenClaw?
About two minutes. Sign in, click Connect next to Order Desk in the dashboard, authenticate, and OpenClaw can use it from the next chat message.

### Why use ClawLink instead of wiring Order Desk up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Order Desk working from chat.

### OpenClaw installed the Order Desk skill but can't call the tools
The ClawHub skill teaches OpenClaw about Order Desk, but the calls run through the ClawLink plugin and your connected account. Make sure Order Desk is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.

## Related

- [Cloudcart tools](https://claw-link.dev/openclaw/cloudcart) — CloudCart is an e-commerce platform that enables businesses to create and manage online stores efficiently.
- [Wix](https://claw-link.dev/openclaw/wix) — Manage sites, products, orders, and bookings
- [OpenClaw Baselinker integration](https://claw-link.dev/openclaw/baselinker) — BaseLinker is a comprehensive e-commerce management platform that integrates with various marketplaces, online stores, carriers, and accounting systems to streamline order processing, inventory management, and sales automation.
