Communication25 toolsPaste one API key
Callback24 integration for AI agents
Callback24 provides account APIs for managing phone calls, users, services, and routing groups.
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Callback24 once and call the same tools from all of them.
Callback24 for OpenClawInstall, pair, connect, first prompt
Callback24 for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Callback24 through ClawLink's hosted setup.
- Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Callback24 exposes 25 tools through ClawLink. The 21 most used are listed here; your agent sees all of them.
| Tool | What it does | Kind |
|---|---|---|
callback24_get_current_user | Return the Callback24 user identity associated with the connected API token | Read |
callback24_get_group | Return one Callback24 routing group by ID with its service ID and localized names | Read |
callback24_get_phone_call | Return detailed metadata, tags, and assigned-user information for one Callback24 phone call | Read |
callback24_get_phone_call_recording | Return the recording URL for one recorded phone call | Read |
callback24_get_service | Return one Callback24 service with opening hours, routing groups, and assigned users | Read |
callback24_get_user | Return one company user by Callback24 user ID | Read |
callback24_list_groups | Return all Callback24 routing groups with their service IDs and localized names | Read |
callback24_list_phone_calls | Return one page of phone-call history, optionally filtered by type, date range, phone number | Read |
callback24_list_services | Return all Callback24 services with their nested groups, assigned users, and opening hours | Read |
callback24_list_users | Return all company users visible to the connected Callback24 account | Read |
callback24_assign_user_to_service | Assign a Callback24 user to a service, optionally within a routing group | Write |
callback24_batch_assign_users_to_service | Sequentially assign 1-25 Callback24 users to one service | Read |
callback24_cancel_upcoming_phone_calls | Bulk-cancel upcoming phone calls matching a phone number or lead reference, optionally narrowed | Write |
callback24_create_group | Create a routing group within a Callback24 service, with optional localized names | Write |
callback24_create_phone_call | Create or schedule a real phone call in Callback24 | Write |
callback24_create_service | Create a Callback24 service for a website | Write |
callback24_update_group | Update one or more localized names for a Callback24 routing group | Write |
callback24_update_phone_call | Update editable metadata for an existing phone call without changing its explicit cancellation | Write |
callback24_update_phone_call_status | Set a phone call's cancelled flag and/or recorded start and end times; this changes operational | Write |
callback24_update_service | Change the website configured for an existing Callback24 service | Write |
callback24_update_user | Update one or more profile or role fields for an existing Callback24 company user | Write |
