Communication12 toolsPaste one API key
Crisp integration for AI agents
Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Crisp once and call the same tools from all of them.
Crisp for OpenClawInstall, pair, connect, first prompt
Crisp for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Crisp through ClawLink's hosted setup.
- Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Crisp exposes 12 tools through ClawLink.
| Tool | What it does | Kind |
|---|---|---|
crisp_get_conversation | Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and | Read |
crisp_get_people_profile | Get one customer profile by its Crisp people ID or exact email address | Read |
crisp_list_conversation_messages | Return a batch of messages from a conversation, optionally before, after, or around one | Read |
crisp_list_conversations | List or search workspace conversations with support-focused filters, one page at a time | Read |
crisp_list_inboxes | List configured Crisp inboxes and their operator/team membership, one page at a time | Read |
crisp_list_operators | List workspace operators and pending members with their IDs, roles, and current availability | Read |
crisp_list_people_profiles | List or search customer profiles by text, creation date, and sort order, one page at a time | Read |
crisp_assign_conversation | Assign a conversation to one operator or explicitly remove its current operator assignment | Write |
crisp_move_conversation_to_inbox | Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id | Write |
crisp_update_conversation_meta | Update support-relevant visitor details, subject, segments, or custom data on a conversation | Write |
crisp_update_conversation_state | Set a conversation to pending, unresolved, or resolved | Write |
crisp_send_conversation_message | Send a visitor-visible text reply to an existing Crisp conversation immediately; this external | Write |
