Productivity24 toolsPaste one API key
Onedesk integration for AI agents
OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks seamlessly.
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Onedesk once and call the same tools from all of them.
Onedesk for OpenClawInstall, pair, connect, first prompt
Onedesk for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Onedesk through ClawLink's hosted setup.
- Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Onedesk exposes 24 tools through ClawLink. The 14 most used are listed here; your agent sees all of them.
| Tool | What it does | Kind |
|---|---|---|
onedesk_get_attachments | Retrieve attachments for a specific item by its external ID | Read |
onedesk_get_comment_details | Retrieve detailed information for a specific comment by its ID | Read |
onedesk_get_comments | Attempts to retrieve comments (discussion posts) from OneDesk | Read |
onedesk_get_feedback | Retrieve all feedback items from OneDesk | Read |
onedesk_get_feedback_details | Retrieve detailed information about a specific item in OneDesk by its internal ID | Read |
onedesk_get_issue_details | Retrieve comprehensive details of a specific issue by its ID | Read |
onedesk_get_issues | Retrieve a list of issues from OneDesk | Read |
onedesk_get_messages | Retrieve a list of messages from OneDesk | Read |
onedesk_get_requirements | Retrieve a list of requirements from OneDesk | Read |
onedesk_get_task_details | Retrieves comprehensive details of a specific task/item in OneDesk by its ID | Read |
onedesk_get_tickets | Retrieve tickets from OneDesk by querying a range of item IDs | Read |
onedesk_get_timesheet_details | Retrieve details of a specific timesheet entry | Read |
onedesk_get_worklogs | Retrieve a list of worklogs from OneDesk with optional filtering and pagination | Read |
onedesk_create_worklog | Create a worklog entry to track time spent on a work item (task, ticket, project, etc.) | Write |
