ClawLink
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Supportbee integration for AI agents

SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.

Use it from your agent

One ClawLink account serves every agent you run. Pick the guide for yours, or connect Supportbee once and call the same tools from all of them.

Setup

Connect Supportbee through ClawLink's hosted setup.

  • Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
  • Where: the ClawLink dashboard, or ask your agent to connect it.

What your agent can do

Supportbee exposes 41 tools through ClawLink. The 30 most used are listed here; your agent sees all of them.

ToolWhat it doesKind
supportbee_fetch_emailsRetrieve all forwarding email addresses configured for the companyRead
supportbee_fetch_labelsRetrieve all custom labelsRead
supportbee_fetch_snippetsFetches saved response snippets (canned responses/templates) from SupportBeeRead
supportbee_fetch_teamsRetrieves all teams in the SupportBee accountRead
supportbee_get_avg_first_response_time_reportRetrieve average first response time data points over timeRead
supportbee_get_replies_count_reportRetrieves replies count report data for the companyRead
supportbee_get_ticketRetrieve a specific SupportBee ticket by its IDRead
supportbee_get_tickets_count_reportGet ticket count data points over timeRead
supportbee_list_ticket_commentsRetrieves all internal comments (private agent notes) for a specific ticketRead
supportbee_list_ticket_repliesLists all replies on a specific support ticket in SupportBeeRead
supportbee_list_ticketsList tickets from SupportBeeRead
supportbee_list_usersRetrieves all users and customer groups in your SupportBee companyRead
supportbee_search_ticketsSearch SupportBee ticketsRead
supportbee_show_ticket_replyFetch a specific reply for a SupportBee ticketRead
supportbee_show_user_or_customer_groupRetrieves details of a SupportBee user (agent/admin) or customer group by their IDRead
supportbee_add_label_to_ticketAdd a label to a ticketWrite
supportbee_archive_ticketArchive a SupportBee ticket by its IDWrite
supportbee_assign_ticket_to_teamAssigns a ticket to a team in SupportBeeWrite
supportbee_create_commentCreates an internal comment on a ticket in SupportBeeWrite
supportbee_create_consequenceCreates a new consequence for rules automation in SupportBeeWrite
supportbee_create_emailCreate a new forwarding email address for the company in SupportBeeWrite
supportbee_create_filterCreates a filter in SupportBee by linking a rule with a consequenceWrite
supportbee_create_ruleCreates a new automation rule in SupportBee to automatically process tickets based on conditionsWrite
supportbee_create_snippetCreate a reusable snippet (canned response) in SupportBeeWrite
supportbee_create_ticketCreates a new support ticket in SupportBee with a subject, content, and requester detailsWrite
supportbee_create_ticket_replyCreate a reply to a support ticket in SupportBeeWrite
supportbee_create_user_or_customer_groupInvites a new user to your SupportBee accountWrite
supportbee_mark_ticket_as_answeredMarks a SupportBee ticket as answered by adding the 'answered' statusWrite
supportbee_mark_ticket_as_spamMark a SupportBee ticket as spamWrite
supportbee_unarchive_ticketUnarchive a SupportBee ticket by its IDRead