How to connect Zendesk to Hermes
Connect Zendesk to Hermes in one click. 7 Zendesk tools your agent can call from chat. No API keys.
ClawLink gives Hermes Agent a more practical Zendesk setup than rolling your own integration. Instead of building auth, token refresh, and tool wiring yourself, you connect once and start using real Zendesk actions from chat.
Zendesk MCP for Hermes
Looking for a Zendesk MCP server for Hermes Agent? ClawLink connects Zendesk to Hermes Agent and exposes 7 Zendesk tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself.
Install ClawLink for Hermes
Copy this prompt into Hermes to install the plugin and pair your account.
Setup
1Install ClawLink
Add the plugin to Hermes Agent once.
- 2
Connect Zendesk
One-click OAuth in the dashboard.
- 3
Use it from chat
Ask Hermes Agent in plain English.
What Hermes Agent can do with Zendesk
- Support — 7 tools ready for Hermes Agent.
- Common actions —
zendesk_create_zendesk_ticket(Create zendesk ticket),zendesk_create_many_tickets(Create many tickets),zendesk_apply_zendesk_macro(Apply zendesk macro),zendesk_autocomplete_users(Autocomplete users),zendesk_create_automation(Create automation),zendesk_create_custom_object_record(Create custom object record),zendesk_count_zendesk_organizations(Count zendesk organizations).
Just ask in plain English
Hermes Agent · with clawlinkOn it. Using Zendesk.
Example prompts
Create it in Zendesk for me, then confirm the important fields before you finish.
Create it in Zendesk for me, then confirm the important fields before you finish.
Use Zendesk to apply zendesk macro and walk me through the result in plain English.
Use Zendesk to autocomplete users and walk me through the result in plain English.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Zendesk working from chat.
| Manual | ClawLink | |
|---|---|---|
| Connection flow | Register a Zendesk app, configure redirect URLs, manage consent details, and reconnect users when auth settings drift. | Users connect Zendesk through the hosted browser flow and ClawLink keeps the token lifecycle out of your app code. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Zendesk. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Zendesk actions to the runtime in a format your agent can reliably use. | 7 tools for Zendesk are already exposed through ClawLink, so the agent can read and act from chat immediately. |
Troubleshooting
FAQ
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