AI & ML9 toolsPaste one API key
Charla integration for AI agents
Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Charla once and call the same tools from all of them.
Charla for OpenClawInstall, pair, connect, first prompt
Charla for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Charla through ClawLink's hosted setup.
- Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Charla exposes 9 tools through ClawLink. The 8 most used are listed here; your agent sees all of them.
| Tool | What it does | Kind |
|---|---|---|
charla_get_contact | Return one contact in the connected Charla property by UUID | Read |
charla_get_kb_article | Return the full content and metadata of one knowledge base article by ID | Read |
charla_list_contacts | Return one page of contacts for the connected Charla property, ordered by most recently modified | Read |
charla_list_conversations | Export one page of conversations grouped by contact for the connected Charla property | Read |
charla_list_kb_articles | Return one page of knowledge base article summaries for the connected Charla property, newest | Read |
charla_list_kb_categories | Return all knowledge base categories available in the connected Charla property | Read |
charla_create_kb_article | Create a knowledge base article | Write |
charla_update_kb_article | Replace every writable field of an existing knowledge base article | Write |
