How to connect Charla to OpenClaw
Connect Charla to OpenClaw with ClawLink: paste your Charla key once and 9 tools work from chat. No MCP server to run, nothing stored on your machine.
CharlaAPI KEYMCPCharla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.. Once connected, OpenClaw can read and act on Charla from chat — pairing, token refresh, and tool wiring handled for you.
The usual route to Charla access for OpenClaw is an MCP server you configure and keep running, plus your own OAuth app or API keys. ClawLink gives OpenClaw a more practical Charla setup: install one ClawHub skill, connect Charla in the browser, and OpenClaw can call real Charla actions from any chat surface with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect OpenClaw to Charla.
1Install the plugin
Paste the setup prompt into OpenClaw, or install from the terminal and ask OpenClaw to pair:
openclaw plugins install clawhub:clawlink-plugin- 2
Connect Charla
Paste your API key in the dashboard.
- 3
Use it from chat
Ask OpenClaw: "What can you do with Charla?"
Install by command
The setup prompt above does all of this in one paste. By hand, it is one install command plus a browser approval:
openclaw plugins install clawhub:clawlink-pluginThen ask OpenClaw to set up ClawLink. It starts browser pairing and prints an approval link — open it, approve the device, return to the chat, and say done. Finally, connect Charla in the ClawLink dashboard — paste your Charla API key once.
Verify the connection by asking OpenClaw:
Pull the relevant data from Charla, summarize it in plain English, and point out anything that needs attention.
Using a different agent?
The OpenClaw plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Charla is connected in the dashboard, that agent calls the same 9 Charla tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Charla MCP for OpenClaw
Looking for a Charla MCP server for OpenClaw? ClawLink connects Charla to OpenClaw and exposes 9 Charla tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using Hermes instead? The Hermes Charla integration works the same way.
What the OpenClaw Charla integration can do
9 Charla tools are ready for OpenClaw once the account is connected. The 8 below are the ones people reach for most; your agent can call all 9.
8 of 9 Charla tools for OpenClaw
| Tool | What it does |
|---|---|
Get contact charla_get_contact | Return one contact in the connected Charla property by UUID |
Get kb article charla_get_kb_article | Return the full content and metadata of one knowledge base article by ID |
List contacts charla_list_contacts | Return one page of contacts for the connected Charla property, ordered by most recently modified |
List conversations charla_list_conversations | Export one page of conversations grouped by contact for the connected Charla property |
List kb articles charla_list_kb_articles | Return one page of knowledge base article summaries for the connected Charla property, newest |
List kb categories charla_list_kb_categories | Return all knowledge base categories available in the connected Charla property |
Create kb article charla_create_kb_article | Create a knowledge base article |
Update kb article charla_update_kb_article | Replace every writable field of an existing knowledge base article |
Try it: find the Charla tool you need
Browse the 8 Charla tools
Click any tool to see exactly what OpenClaw can do and copy a ready-to-use prompt.
Example prompts
Pull the relevant data from Charla, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Charla, summarize it in plain English, and point out anything that needs attention.
List the relevant items in Charla, group them by priority, and recommend what OpenClaw should do next.
List the relevant items in Charla, group them by priority, and recommend what OpenClaw should do next.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Charla working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Charla API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Charla account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Charla. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Charla actions to the runtime in a format your agent can reliably use. | 9 tools for Charla are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Charla to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for OpenClaw users instead. You install the plugin once, connect Charla in the browser, and the 9 tools above work from chat. There is no SDK and no config file, and the Charla key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
OpenClaw installed the Charla skill but can't call the tools
The ClawHub skill teaches OpenClaw about Charla, but the calls run through the ClawLink plugin and your connected account. Make sure Charla is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
Connection succeeds but no tools appear
Reconnect Charla from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Charla tools
Charla tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Charla call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Charla returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Charla has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a OpenClaw Charla integration?
Yes. ClawLink is the fastest way to connect OpenClaw to Charla: link your Charla account once in the browser and OpenClaw can call the Charla API through 9 ready-made tools — no custom code or token handling.
How do I add Charla to OpenClaw with ClawLink?
Paste the setup prompt from this page into OpenClaw. It installs the ClawLink Charla skill from ClawHub, then you click Connect in the dashboard to authorize Charla. OpenClaw calls the tools from the next message — no config files, and the Charla key you paste is stored server-side instead of in your environment.
How long does it take to connect Charla to OpenClaw?
About two minutes. Sign in, click Connect next to Charla in the dashboard, authenticate, and OpenClaw can use it from the next chat message.
Why use ClawLink instead of wiring Charla up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Charla working from chat.
OpenClaw installed the Charla skill but can't call the tools
The ClawHub skill teaches OpenClaw about Charla, but the calls run through the ClawLink plugin and your connected account. Make sure Charla is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
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