HelpSpot is a customer support platform for managing requests, staff workflows, time tracking, saved responses, reports, and help desk metadata.

Use it from your agent

One ClawLink account serves every agent you run. Pick the guide for yours, or connect HelpSpot once and call the same tools from all of them.

Setup

Connect HelpSpot through ClawLink's hosted setup.

Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
Where: the ClawLink dashboard, or ask your agent to connect it.

HelpSpot exposes 10 tools through ClawLink.

Tool	What it does	Kind
`help_spot_get_current_user`	Return the connected HelpSpot staff user's identity, defaults, and support capabilities without	Read
`help_spot_get_request`	Return one support request with normalized history and optional time total; fail clearly when	Read
`help_spot_list_filters`	List the connected staff user's saved and built-in queue filters, including symbolic selectors	Read
`help_spot_list_saved_responses`	List reusable response templates available to the connected staff user, either all templates or	Read
`help_spot_list_support_options`	List IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests	Read
`help_spot_run_filter`	Return one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue	Read
`help_spot_search_requests`	Search support requests by text, customer, state, assignment, or date and return one concise	Read
`help_spot_set_request_subscription`	Subscribe or unsubscribe a staff user from updates to one support request	Write
`help_spot_create_request`	Create a staff-side support request with an initial customer-visible or internal note	Write
`help_spot_update_request`	Update request, customer, assignment, and state fields and optionally append one	Write