Support452 toolsBrowser login (OAuth), no API keys
Zendesk integration for AI agents
Manage support tickets, macros, users, and organizations
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Zendesk once and call the same tools from all of them.
Zendesk for OpenClawInstall, pair, connect, first prompt
Zendesk for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Zendesk through ClawLink's hosted setup to manage tickets, users, organizations, automations, macros, and custom objects.
- Auth: Browser login (OAuth), no API keys. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Zendesk exposes 452 tools through ClawLink. The 30 most used are listed here; your agent sees all of them.
| Tool | What it does | Kind |
|---|---|---|
zendesk_apply_zendesk_macro | Preview how a Zendesk macro would affect a ticket | Read |
zendesk_autocomplete_users | Search for Zendesk users by name prefix | Read |
zendesk_count_zendesk_organizations | Count the number of organizations in Zendesk | Read |
zendesk_create_automation | Create a new automation in Zendesk | Write |
zendesk_create_custom_object_record | Create a new custom object record | Write |
zendesk_create_many_tickets | Create multiple Zendesk tickets in bulk | Write |
zendesk_create_zendesk_ticket | Create a new Zendesk ticket | Write |
zendesk_autocomplete_problems | Autocomplete problems in Zendesk | Read |
zendesk_check_host_mapping_validity_for_existing_brand | Check the host mapping validity for an existing brand in Zendesk | Read |
zendesk_count_deleted_users | Count deleted users in Zendesk | Read |
zendesk_count_user_ccd_tickets | Count tickets where the specified user is CCD (carbon copy distribution) | Read |
zendesk_count_zendesk_custom_object_records | Count the number of records in a specific Zendesk custom object | Read |
zendesk_create_autocomplete_tags | Search for Zendesk tags using autocomplete via POST request body | Write |
zendesk_create_suspended_tickets_export | Export Suspended Tickets from Zendesk Support | Write |
zendesk_create_views_preview | Preview a Zendesk view by constructing conditions and execution settings to see which tickets | Write |
zendesk_create_views_preview_count | Preview ticket count for a view in Zendesk | Write |
zendesk_detect_best_locale | Detect the best language/locale for the current user based on their browser settings and | Read |
zendesk_download_custom_object_record_attachment | Download attachment file from a Zendesk custom object record | Read |
zendesk_get_about_me | Get information about the currently authenticated user in Zendesk | Read |
zendesk_get_account_settings | Retrieve Zendesk account settings | Read |
zendesk_get_active_triggers | List all active ticket triggers in Zendesk | Read |
zendesk_get_activities_count | Count ticket activities in Zendesk | Read |
zendesk_get_all_zendesk_organizations | Get all organizations in Zendesk | Read |
zendesk_get_app | Get a single Zendesk app by its numeric ID | Read |
zendesk_get_apps_installations_requirements | List all requirements for a Zendesk app installation | Read |
zendesk_get_apps_location | Get details for a specific Zendesk app location by its numeric ID | Read |
zendesk_get_apps_location_installations | List all apps location installations from Zendesk | Read |
zendesk_get_apps_public_key | Retrieves the public key for a specific Zendesk app | Read |
zendesk_get_apps_public_key_pem | Retrieves the public key for a specific Zendesk app in PEM format | Read |
zendesk_get_attachment | Retrieve details of a single Zendesk attachment by its ID | Read |
