Support15 toolsPaste one API key
Retently integration for AI agents
Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Retently once and call the same tools from all of them.
Setup
Connect Retently through ClawLink's hosted setup.
- Auth: Paste one API key. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Retently exposes 15 tools through ClawLink. The 14 most used are listed here; your agent sees all of them.
| Tool | What it does | Kind |
|---|---|---|
retently_get_campaigns | Retrieve a list of campaigns associated with the account | Read |
retently_get_customer_by_id | Retrieve detailed information about a specific customer by their unique ID | Read |
retently_get_customers | Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by | Read |
retently_get_feedback | Retrieve feedback received from customers | Read |
retently_get_feedback_by_id | Retrieve detailed information about specific feedback by its unique ID | Read |
retently_get_latest_score | Retrieve the latest NPS score for the account | Read |
retently_get_outbox | Retrieve the outbox of surveys that are scheduled to be sent | Read |
retently_get_reports | Retrieve reports related to NPS surveys, including scores and trends | Read |
retently_get_templates | Retrieve a list of survey templates available in the account | Read |
retently_add_feedback_tags | Add tags to feedback items by providing feedback IDs and corresponding tags | Write |
retently_add_feedback_topics | Add topics to feedback items by providing feedback IDs and corresponding topics | Write |
retently_create_or_update_customers | Create new customers or update existing ones by providing their details, including email, name | Write |
retently_send_transactional_survey | Send a transactional survey to customers | Write |
retently_unsubscribe_customers | Unsubscribe customers from receiving surveys by providing their email addresses | Read |