Support23 toolsBrowser login (OAuth), no API keys
Zoho Desk integration for AI agents
Manage customer support tickets, knowledge bases, and SLAs
Use it from your agent
One ClawLink account serves every agent you run. Pick the guide for yours, or connect Zoho Desk once and call the same tools from all of them.
Zoho Desk for OpenClawInstall, pair, connect, first prompt
Zoho Desk for Hermes AgentInstall, pair, connect, first promptMCPClaude Code, Cursor, any MCP clientCLI login or the remote MCP serverSetup
Connect Zoho Desk through ClawLink's hosted setup to manage customer support tickets, knowledge bases, and SLAs.
- Auth: Browser login (OAuth), no API keys. The credential stays on the ClawLink server; your agent holds only a ClawLink key you can revoke.
- Where: the ClawLink dashboard, or ask your agent to connect it.
What your agent can do
Zoho Desk exposes 23 tools through ClawLink.
| Tool | What it does | Kind |
|---|---|---|
zoho_desk_get_agent | Fetch details of a Zoho Desk agent | Read |
zoho_desk_get_agents_count | Get the total count of agents in Zoho Desk | Read |
zoho_desk_get_contact | Fetch details of a Zoho Desk contact | Read |
zoho_desk_get_contacts_by_ids | Fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint | Read |
zoho_desk_get_department | Fetch details of a Zoho Desk department by ID | Read |
zoho_desk_get_department_logo | Get/download a department's logo from Zoho Desk | Read |
zoho_desk_get_departments_count | Get the total count of departments in Zoho Desk | Read |
zoho_desk_get_ticket | Get Ticket | Read |
zoho_desk_get_ticket_latest_thread | Fetch the most recent thread of a ticket | Read |
zoho_desk_get_ticket_resolution | Get Ticket Resolution | Read |
zoho_desk_get_ticket_thread | Fetch a specific thread within a Zoho Desk ticket | Read |
zoho_desk_list_contact_accounts | List accounts associated with a Zoho Desk contact | Read |
zoho_desk_list_contacts | List contacts with filters and pagination | Read |
zoho_desk_list_departments | List all departments in the current Zoho Desk organization | Read |
zoho_desk_list_organizations | List all organizations the current user belongs to | Read |
zoho_desk_list_roles | List Roles | Read |
zoho_desk_list_roles_by_ids | List Roles By IDs | Read |
zoho_desk_list_teams_in_department | List teams in the specified Zoho Desk department | Read |
zoho_desk_list_ticket_conversations | List Ticket Conversations | Read |
zoho_desk_list_tickets | List Tickets | Read |
zoho_desk_create_ticket | Create a new Zoho Desk ticket with subject, description, department, and requester details | Write |
zoho_desk_update_many_tasks | Update multiple tasks in a single call using Zoho Desk API | Write |
zoho_desk_upload_department_logo | Upload/update a department logo in Zoho Desk | Write |
