How to connect Gleap to OpenClaw
Connect Gleap to OpenClaw with ClawLink: paste your Gleap key once and 179 tools work from chat. No MCP server to run, nothing stored on your machine.
GleapAPI KEYMCPGleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.. Once connected, OpenClaw can read and act on Gleap from chat — pairing, token refresh, and tool wiring handled for you.
The usual route to Gleap access for OpenClaw is an MCP server you configure and keep running, plus your own OAuth app or API keys. ClawLink gives OpenClaw a more practical Gleap setup: install one ClawHub skill, connect Gleap in the browser, and OpenClaw can call real Gleap actions from any chat surface with no auth, token refresh, or tool wiring to build yourself.
Copy this prompt into OpenClaw, or open the Gleap skill on ClawHub.
Before installing anything, inspect the ClawHub skill metadata and setup requirements.
If the skill asks you to install a third-party package or CLI, verify its source, maintainer, and package contents before running the install command.
Install the skill "Gleap" (hith3sh/gleap-workspace) from ClawHub only after those checks pass.
Skill page: https://clawhub.ai/hith3sh/gleap-workspace
Keep the work scoped to this skill only.
After install, help me finish setup from verified skill metadata.
Use only the metadata you can verify from ClawHub; do not invent missing requirements.
Ask before making any broader environment changes.Setup
It takes three steps to connect OpenClaw to Gleap.
1Install the plugin
Paste the setup prompt into OpenClaw, or install from the terminal and ask OpenClaw to pair:
openclaw plugins install clawhub:clawlink-plugin- 2
Connect Gleap
Paste your API key in the dashboard.
- 3
Use it from chat
Ask OpenClaw: "What can you do with Gleap?"
Install by command
The setup prompt above does all of this in one paste. By hand, it is one install command plus a browser approval:
openclaw plugins install clawhub:clawlink-pluginThen ask OpenClaw to set up ClawLink. It starts browser pairing and prints an approval link — open it, approve the device, return to the chat, and say done. Finally, connect Gleap in the ClawLink dashboard — paste your Gleap API key once.
Verify the connection by asking OpenClaw:
Before using Gleap to archive a ticket, show me what will change and ask for confirmation.
Using a different agent?
The OpenClaw plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Gleap is connected in the dashboard, that agent calls the same 179 Gleap tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Gleap MCP for OpenClaw
Looking for a Gleap MCP server for OpenClaw? ClawLink connects Gleap to OpenClaw and exposes 179 Gleap tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using Hermes instead? The Hermes Gleap integration works the same way.
What the OpenClaw Gleap integration can do
179 Gleap tools are ready for OpenClaw once the account is connected. The 30 below are the ones people reach for most; your agent can call all 179.
30 of 179 Gleap tools for OpenClaw
| Tool | What it does |
|---|---|
Archive a ticket gleap_archive_a_ticket | Archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history. |
Archive all tickets gleap_archive_all_tickets | Archive all tickets matching specific type and status criteria |
Clone engagement gleap_clone_engagement | Clone an existing engagement |
Create a collection gleap_create_a_collection | Create a help center collection |
Export sessions gleap_export_sessions | Export sessions for the authenticated project in CSV format |
Export statistics lists gleap_export_statistics_lists | Export statistics list data as CSV from Gleap |
Generate ticket draft reply gleap_generate_ticket_draft_reply | Generate an AI-powered draft reply for a ticket |
Generate tracker ticket data gleap_generate_tracker_ticket_data | Generate AI-powered tracker ticket data from an existing ticket |
Get a checklist action gleap_get_a_checklist_action | Retrieve a specific engagement checklist by its ID |
Get a collection gleap_get_a_collection | Retrieve a help center collection by ID |
Get a ticket gleap_get_a_ticket | Retrieves complete details for a specific ticket by its ID |
Get AI content gleap_get_ai_content | Retrieve AI content by its content ID |
Get all articles gleap_get_all_articles | Retrieve articles in a help center collection |
Get all chat messages gleap_get_all_chat_messages | Retrieves all engagement chat messages from the current Gleap project |
Get all collections gleap_get_all_collections | Retrieves all help center collections for the authenticated project |
Get all invitations for a project gleap_get_all_invitations_for_a_project | Retrieves all pending invitations for a project |
Get all sessions gleap_get_all_sessions | Retrieves all user sessions for the authenticated project |
Get all teams gleap_get_all_teams | Retrieve all teams |
Get all tickets gleap_get_all_tickets | Retrieve tickets from a Gleap project with optional filtering, sorting, and pagination |
Get all users for a project gleap_get_all_users_for_a_project | Retrieve all users for a project |
Get current user gleap_get_current_user | Retrieves the authenticated user's profile including email, name, user type, availability |
Get engagement activities count gleap_get_engagement_activities_count | Retrieve the count of activities for a specific engagement |
Get engagement banner gleap_get_engagement_banner | Retrieve an engagement banner by its ID |
Get engagement banners gleap_get_engagement_banners | Retrieve all engagement banners from a Gleap project |
Get engagement chat message gleap_get_engagement_chat_message | Retrieves a specific engagement chat message by its ID |
Get engagement checklists gleap_get_engagement_checklists | Retrieve all engagement checklists for a project |
Get engagement cobrowse gleap_get_engagement_cobrowse | Retrieves all cobrowse product tours for the authenticated project |
Get engagement cobrowse by ID gleap_get_engagement_cobrowse_by_id | Retrieve a specific cobrowse product tour by its ID |
Get engagement email gleap_get_engagement_email | Retrieves a specific engagement email by its ID |
Get engagement emails gleap_get_engagement_emails | Retrieve all engagement emails from a Gleap project |
Try it: find the Gleap tool you need
Browse the 30 Gleap tools
Click any tool to see exactly what OpenClaw can do and copy a ready-to-use prompt.
Example prompts
Before using Gleap to archive a ticket, show me what will change and ask for confirmation.
Before using Gleap to archive all tickets, show me what will change and ask for confirmation.
Use Gleap to clone engagement and walk me through the result in plain English.
Create it in Gleap for me, then confirm the important fields before you finish.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Gleap working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Gleap API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Gleap account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Gleap. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Gleap actions to the runtime in a format your agent can reliably use. | 179 tools for Gleap are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Gleap to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for OpenClaw users instead. You install the plugin once, connect Gleap in the browser, and the 179 tools above work from chat. There is no SDK and no config file, and the Gleap key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
OpenClaw installed the Gleap skill but can't call the tools
The ClawHub skill teaches OpenClaw about Gleap, but the calls run through the ClawLink plugin and your connected account. Make sure Gleap is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
Connection succeeds but no tools appear
Reconnect Gleap from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Gleap tools
Gleap tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Gleap call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Gleap returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Gleap has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a OpenClaw Gleap integration?
Yes. ClawLink is the fastest way to connect OpenClaw to Gleap: link your Gleap account once in the browser and OpenClaw can call the Gleap API through 179 ready-made tools — no custom code or token handling.
How do I add Gleap to OpenClaw with ClawLink?
Paste the setup prompt from this page into OpenClaw. It installs the ClawLink Gleap skill from ClawHub, then you click Connect in the dashboard to authorize Gleap. OpenClaw calls the tools from the next message — no config files, and the Gleap key you paste is stored server-side instead of in your environment.
How long does it take to connect Gleap to OpenClaw?
About two minutes. Sign in, click Connect next to Gleap in the dashboard, authenticate, and OpenClaw can use it from the next chat message.
Why use ClawLink instead of wiring Gleap up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Gleap working from chat.
OpenClaw installed the Gleap skill but can't call the tools
The ClawHub skill teaches OpenClaw about Gleap, but the calls run through the ClawLink plugin and your connected account. Make sure Gleap is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
