How to connect Intercom to OpenClaw
Connect Intercom to OpenClaw with ClawLink in one click — 133 tools your AI agent can call from chat via hosted OAuth. No API keys, no manual setup.
IntercomOAUTH2MCPManage conversations, contacts, companies, and support articles. Once connected, OpenClaw can read and act on Intercom from chat — pairing, token refresh, and tool wiring handled for you.
The usual route to Intercom access for OpenClaw is an MCP server you configure and keep running, plus your own OAuth app or API keys. ClawLink gives OpenClaw a more practical Intercom setup: install one ClawHub skill, connect Intercom in the browser, and OpenClaw can call real Intercom actions from any chat surface with no auth, token refresh, or tool wiring to build yourself.
Copy this prompt into OpenClaw, or open the Intercom skill on ClawHub.
Before installing anything, inspect the ClawHub skill metadata and setup requirements.
If the skill asks you to install a third-party package or CLI, verify its source, maintainer, and package contents before running the install command.
Install the skill "Intercom" (hith3sh/intercom-support) from ClawHub only after those checks pass.
Skill page: https://clawhub.ai/hith3sh/intercom-support
Keep the work scoped to this skill only.
After install, help me finish setup from verified skill metadata.
Use only the metadata you can verify from ClawHub; do not invent missing requirements.
Ask before making any broader environment changes.Setup
It takes three steps to connect OpenClaw to Intercom.
1Install the plugin
Paste the setup prompt into OpenClaw, or install from the terminal and ask OpenClaw to pair:
openclaw plugins install clawhub:clawlink-plugin- 2
Connect Intercom
One-click OAuth in the dashboard.
- 3
Use it from chat
Ask OpenClaw: "What can you do with Intercom?"
Install by command
The setup prompt above does all of this in one paste. By hand, it is one install command plus a browser approval:
openclaw plugins install clawhub:clawlink-pluginThen ask OpenClaw to set up ClawLink. It starts browser pairing and prints an approval link — open it, approve the device, return to the chat, and say done. Finally, connect Intercom in the ClawLink dashboard — a one-click OAuth approval, no API keys.
Verify the connection by asking OpenClaw:
Use Intercom to add tag to contact and walk me through the result in plain English.
Using a different agent?
The OpenClaw plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Intercom is connected in the dashboard, that agent calls the same 133 Intercom tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Intercom MCP for OpenClaw
Looking for a Intercom MCP server for OpenClaw? ClawLink connects Intercom to OpenClaw and exposes 133 Intercom tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using Hermes instead? The Hermes Intercom integration works the same way.
What the OpenClaw Intercom integration can do
133 Intercom tools are ready for OpenClaw once the account is connected. The 30 below are the ones people reach for most; your agent can call all 133.
30 of 133 Intercom tools for OpenClaw
| Tool | What it does |
|---|---|
Add tag to contact intercom_add_tag_to_contact | Add a tag to a contact in Intercom |
Assign conversation intercom_assign_conversation | Assign a conversation to an admin or team |
Attach contact to company intercom_attach_contact_to_company | Attach a contact to a company in Intercom |
Close conversation intercom_close_conversation | Close a conversation in Intercom |
Create an article intercom_create_an_article | Create a new article in Intercom |
Create contact intercom_create_contact | Create a new contact in Intercom |
Create conversation intercom_create_conversation | Create a new conversation in Intercom |
Create data event intercom_create_data_event | Submit a data event to Intercom |
Download data export intercom_download_data_export | Download content data export from Intercom |
Find tag intercom_find_tag | Retrieve details for a specific tag by its ID |
Get a contact intercom_get_a_contact | You can fetch the details of a single contact |
Get content import source intercom_get_content_import_source | Retrieve a content import source by its ID |
Get conversation intercom_get_conversation | Retrieves a specific conversation by ID with all messages and details |
Get counts intercom_get_counts | Retrieve summary counts for Intercom app entities including companies, users, leads, tags |
Get custom object instance by external ID intercom_get_custom_object_instance_by_external_id | Retrieve a custom object instance by its external_id |
Get external page intercom_get_external_page | Retrieve an external page from Fin Content Library by ID |
Get ticket intercom_get_ticket | Retrieve a ticket from Intercom |
Get ticket type intercom_get_ticket_type | Retrieve details for a specific ticket type by its ID |
Identify an admin intercom_identify_an_admin | You can view the currently authorised admin along with the embedded app object (a "workspace" |
Jobs status intercom_jobs_status | Retrieve the status of job execution |
List all activity logs intercom_list_all_activity_logs | You can get a log of activities by all admins in an app |
List all admins intercom_list_all_admins | You can fetch a list of admins for a given workspace |
List all articles intercom_list_all_articles | You can fetch a list of all articles by making a GET request to |
List all collections intercom_list_all_collections | You can fetch a list of all collections by making a GET request to |
List all companies intercom_list_all_companies | You can list companies |
List all help centers intercom_list_all_help_centers | You can list all Help Centers by making a GET request to |
List all macros intercom_list_all_macros | Fetch a list of all macros (saved replies) in your workspace for use in automating responses |
List all notes intercom_list_all_notes | You can fetch a list of notes that are associated to a contact |
List attached companies for contact intercom_list_attached_companies_for_contact | You can fetch a list of companies that are associated to a contact |
List attached contacts intercom_list_attached_contacts | You can fetch a list of all contacts that belong to a company |
Try it: find the Intercom tool you need
Browse the 30 Intercom tools
Click any tool to see exactly what OpenClaw can do and copy a ready-to-use prompt.
Example prompts
Use Intercom to add tag to contact and walk me through the result in plain English.
Use Intercom to assign conversation and walk me through the result in plain English.
Use Intercom to attach contact to company and walk me through the result in plain English.
Use Intercom to close conversation and walk me through the result in plain English.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Intercom working from chat.
| Manual | ClawLink | |
|---|---|---|
| Connection flow | Register a Intercom app, configure redirect URLs, manage consent details, and reconnect users when auth settings drift. | Users connect Intercom through the hosted browser flow and ClawLink keeps the token lifecycle out of your app code. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Intercom. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Intercom actions to the runtime in a format your agent can reliably use. | 133 tools for Intercom are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Intercom to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for OpenClaw users instead. You install the plugin once, connect Intercom in the browser, and the 133 tools above work from chat. There is no SDK, no config file, and no API key handling. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
OpenClaw installed the Intercom skill but can't call the tools
The ClawHub skill teaches OpenClaw about Intercom, but the calls run through the ClawLink plugin and your connected account. Make sure Intercom is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
Connection succeeds but no tools appear
Reconnect Intercom from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Intercom tools
Intercom tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Intercom call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Intercom returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
OAuth finished in the browser but the account is still missing
Try reconnecting Intercom and complete the consent flow in the same browser session. Partial OAuth approvals or switching accounts mid-flow can leave the connection incomplete.
FAQ
Is there a OpenClaw Intercom integration?
Yes. ClawLink is the fastest way to connect OpenClaw to Intercom: link your Intercom account once in the browser and OpenClaw can call the Intercom API through 133 ready-made tools — no custom code or token handling.
How do I add Intercom to OpenClaw with ClawLink?
Paste the setup prompt from this page into OpenClaw. It installs the ClawLink Intercom skill from ClawHub, then you click Connect in the dashboard to authorize Intercom. OpenClaw calls the tools from the next message — no config files or API keys to manage.
How long does it take to connect Intercom to OpenClaw?
About two minutes. Sign in, click Connect next to Intercom in the dashboard, authenticate, and OpenClaw can use it from the next chat message.
Why use ClawLink instead of wiring Intercom up myself?
The alternative to ClawLink is usually manual OAuth app setup plus your own token handling, permission troubleshooting, and tool plumbing for OpenClaw. That is fine if you want to build and maintain the integration yourself. Most teams just want Intercom working from chat.
OpenClaw installed the Intercom skill but can't call the tools
The ClawHub skill teaches OpenClaw about Intercom, but the calls run through the ClawLink plugin and your connected account. Make sure Intercom is connected in the dashboard, then start a fresh chat so OpenClaw reloads the tool catalog. If OpenClaw runs as a persistent gateway, restart it so the new tools register.
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