How to connect Engage to Hermes Agent
Connect Engage to Hermes with ClawLink: paste your Engage key once and 22 tools work from chat. No MCP server to run, nothing stored on your machine.
EngageBASIC AUTHMCPEngage turns your customers into fans with personalised messaging; using emails, push and in-app notifications, and SMS.. Once connected, Hermes Agent can read and act on Engage from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent Engage access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Engage setup: pair once in the browser and your always-on Hermes agent can act on Engage for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to Engage.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect Engage
Enter your account details in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with Engage?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect Engage in the ClawLink dashboard — enter your Engage account details once.
Verify the connection by asking Hermes:
Pull the relevant data from Engage, summarize it in plain English, and point out anything that needs attention.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Engage is connected in the dashboard, that agent calls the same 22 Engage tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Engage MCP for Hermes
Looking for a Engage MCP server for Hermes Agent? ClawLink connects Engage to Hermes Agent and exposes 22 Engage tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw Engage integration works the same way.
What the Hermes Agent Engage integration can do
22 Engage tools are ready for Hermes Agent once the account is connected. The 20 below are the ones people reach for most; your agent can call all 22.
20 of 22 Engage tools for Hermes
| Tool | What it does |
|---|---|
Get account members engage_get_account_members | Retrieve all members (Customers) of an Account in Engage |
Get list engage_get_list | Retrieve a single List by its ID |
Get user engage_get_user | Retrieve a single user by their user ID |
List lists engage_list_lists | Retrieve a paginated list of all Lists in Engage |
List users engage_list_users | Retrieve a paginated list of all users in Engage |
Add customer to accounts engage_add_customer_to_accounts | Add a customer to one or more account entities |
Add user to lists engage_add_user_to_lists | Add a Customer or Account to one or more Lists in Engage.so |
Convert user type engage_convert_user_type | Convert a user between Customer and Account entity types |
Create list engage_create_list | Create a new List in Engage for organizing subscribers |
Create user engage_create_user | Create a new user (Customer or Account) in Engage |
Send batch request engage_send_batch_request | Batch multiple create user, update user, and add user events operations into a single API call |
Subscribe user to list engage_subscribe_user_to_list | Create a user and subscribe them to an Engage.so List |
Track user event engage_track_user_event | Add user events to Engage |
Update account role engage_update_account_role | Update the role of a Customer in an Account or set a new one if none exists |
Update subscriber status engage_update_subscriber_status | Update a subscriber's status on a List |
Update user engage_update_user | Update user data and attributes on Engage |
Archive list engage_archive_list | Archive a List in Engage |
Archive user engage_archive_user | Archive a user in Engage |
Merge users engage_merge_users | Merge two user profiles in Engage |
Remove customer from account engage_remove_customer_from_account | Remove a Customer from an Account in Engage |
Try it: find the Engage tool you need
Browse the 20 Engage tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
Pull the relevant data from Engage, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Engage, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Engage, summarize it in plain English, and point out anything that needs attention.
List the relevant items in Engage, group them by priority, and recommend what Hermes should do next.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual credential setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Engage working from chat.
| Manual | ClawLink | |
|---|---|---|
| Setup flow | Collect and store the right Engage credentials yourself, then keep the account mapping and request format correct. | ClawLink keeps the setup in one hosted flow so non-technical users can link Engage without custom integration screens. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Engage. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Engage actions to the runtime in a format your agent can reliably use. | 22 tools for Engage are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Engage to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Engage in the browser, and the 22 tools above work from chat. There is no SDK and no config file, and the Engage key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use Engage
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect Engage from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Engage tools
Engage tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Engage call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Engage returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
The setup form accepts credentials but calls still fail
Re-enter the credentials carefully and verify the account-level permissions for Engage. Basic and token-based integrations tend to fail on formatting mistakes or limited account roles.
FAQ
Is there a Hermes Agent Engage integration?
Yes. ClawLink is the fastest way to connect Hermes to Engage: link your Engage account once in the browser and Hermes Agent can call the Engage API through 22 ready-made tools — no custom code or token handling.
How do I connect Engage to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect Engage in the dashboard and Hermes can use it from the next message — no config files, and the Engage key you paste is stored server-side instead of in your environment.
How long does it take to connect Engage to Hermes Agent?
About two minutes. Sign in, click Connect next to Engage in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring Engage up myself?
The alternative to ClawLink is usually manual credential setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Engage working from chat.
Hermes paired but still can't use Engage
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
