How to connect Simplesat to Hermes Agent
Connect Simplesat to Hermes with ClawLink: paste your Simplesat key once and 8 tools work from chat. No MCP server to run, nothing stored on your machine.
SimplesatAPI KEYMCPSimplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights.. Once connected, Hermes Agent can read and act on Simplesat from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent Simplesat access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Simplesat setup: pair once in the browser and your always-on Hermes agent can act on Simplesat for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to Simplesat.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect Simplesat
Paste your API key in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with Simplesat?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect Simplesat in the ClawLink dashboard — paste your Simplesat API key once.
Verify the connection by asking Hermes:
Pull the relevant data from Simplesat, summarize it in plain English, and point out anything that needs attention.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Simplesat is connected in the dashboard, that agent calls the same 8 Simplesat tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Simplesat MCP for Hermes
Looking for a Simplesat MCP server for Hermes Agent? ClawLink connects Simplesat to Hermes Agent and exposes 8 Simplesat tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw Simplesat integration works the same way.
What the Hermes Agent Simplesat integration can do
8 Simplesat tools are ready for Hermes Agent once the account is connected.
All 8 Simplesat tools for Hermes
| Tool | What it does |
|---|---|
Get customer simplesat_get_customer | Retrieve a single customer by their Simplesat ID |
List questions simplesat_list_questions | Retrieve a paginated list of all questions in Simplesat |
List surveys simplesat_list_surveys | List all surveys in the Simplesat account |
Search answers simplesat_search_answers | Search and retrieve answers from Simplesat with advanced filtering |
Search responses simplesat_search_responses | Search and retrieve responses from Simplesat by applying specific filters |
Create or update customer2 simplesat_create_or_update_customer2 | Create a new customer or update an existing customer if one already exists with the same email |
Create or update team member simplesat_create_or_update_team_member | Creates a new team member or updates an existing one if a team member with the same email |
Update customer simplesat_update_customer | Update an existing customer by their Simplesat ID |
Try it: find the Simplesat tool you need
Browse the 8 Simplesat tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
Pull the relevant data from Simplesat, summarize it in plain English, and point out anything that needs attention.
List the relevant items in Simplesat, group them by priority, and recommend what Hermes should do next.
List the relevant items in Simplesat, group them by priority, and recommend what Hermes should do next.
Search Simplesat for what I need, summarize the results, and tell me the next best action.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Simplesat working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Simplesat API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Simplesat account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Simplesat. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Simplesat actions to the runtime in a format your agent can reliably use. | 8 tools for Simplesat are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Simplesat to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Simplesat in the browser, and the 8 tools above work from chat. There is no SDK and no config file, and the Simplesat key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use Simplesat
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect Simplesat from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Simplesat tools
Simplesat tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Simplesat call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Simplesat returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Simplesat has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a Hermes Agent Simplesat integration?
Yes. ClawLink is the fastest way to connect Hermes to Simplesat: link your Simplesat account once in the browser and Hermes Agent can call the Simplesat API through 8 ready-made tools — no custom code or token handling.
How do I connect Simplesat to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect Simplesat in the dashboard and Hermes can use it from the next message — no config files, and the Simplesat key you paste is stored server-side instead of in your environment.
How long does it take to connect Simplesat to Hermes Agent?
About two minutes. Sign in, click Connect next to Simplesat in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring Simplesat up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Simplesat working from chat.
Hermes paired but still can't use Simplesat
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
