How to connect ITM Platform to Hermes Agent
Connect ITM Platform to Hermes with ClawLink: paste your ITM Platform key once and 10 tools work from chat. No MCP server to run, nothing stored on your machine.
ITM PlatformAPI KEYMCPITM Platform provides modern project, portfolio, task, service, financial, risk, and resource management APIs plus read-only DataMart analytics.. Once connected, Hermes Agent can read and act on ITM Platform from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent ITM Platform access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical ITM Platform setup: pair once in the browser and your always-on Hermes agent can act on ITM Platform for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to ITM Platform.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect ITM Platform
Paste your API key in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with ITM Platform?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect ITM Platform in the ClawLink dashboard — paste your ITM Platform API key once.
Verify the connection by asking Hermes:
Use ITM Platform to aggregate datamart components and walk me through the result in plain English.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once ITM Platform is connected in the dashboard, that agent calls the same 10 ITM Platform tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
ITM Platform MCP for Hermes
Looking for a ITM Platform MCP server for Hermes Agent? ClawLink connects ITM Platform to Hermes Agent and exposes 10 ITM Platform tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw ITM Platform integration works the same way.
What the Hermes Agent ITM Platform integration can do
10 ITM Platform tools are ready for Hermes Agent once the account is connected.
All 10 ITM Platform tools for Hermes
| Tool | What it does |
|---|---|
Aggregate datamart components itm_platform_aggregate_datamart_components | Run a bounded read-only DataMart aggregation over project and service records for portfolio |
Get project itm_platform_get_project | Return the full current details of one project by its ITM Platform project ID |
List reference data itm_platform_list_reference_data | List account-defined project or task statuses, priorities, or types needed to form valid |
Search datamart components itm_platform_search_datamart_components | Search the read-only DataMart for project or service analytics records and return one |
Search projects itm_platform_search_projects | Search projects by account-specific filters and return one page of project summaries with a |
Search tasks itm_platform_search_tasks | Search tasks across accessible projects and return one page of task summaries with a |
Create project itm_platform_create_project | Create an ITM Platform project with its schedule and optional account-specific classification |
Create task itm_platform_create_task | Create a task in an ITM Platform project using account-defined type, priority, and status names |
Update project itm_platform_update_project | Update selected fields of an existing ITM Platform project and return the provider result |
Update task itm_platform_update_task | Update selected descriptive, scheduling, hierarchy, or custom fields on an existing ITM |
Try it: find the ITM Platform tool you need
Browse the 10 ITM Platform tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
Use ITM Platform to aggregate datamart components and walk me through the result in plain English.
Pull the relevant data from ITM Platform, summarize it in plain English, and point out anything that needs attention.
List the relevant items in ITM Platform, group them by priority, and recommend what Hermes should do next.
Search ITM Platform for what I need, summarize the results, and tell me the next best action.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want ITM Platform working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the ITM Platform API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected ITM Platform account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for ITM Platform. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right ITM Platform actions to the runtime in a format your agent can reliably use. | 10 tools for ITM Platform are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes ITM Platform to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect ITM Platform in the browser, and the 10 tools above work from chat. There is no SDK and no config file, and the ITM Platform key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use ITM Platform
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect ITM Platform from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling ITM Platform tools
ITM Platform tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every ITM Platform call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
ITM Platform returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for ITM Platform has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a Hermes Agent ITM Platform integration?
Yes. ClawLink is the fastest way to connect Hermes to ITM Platform: link your ITM Platform account once in the browser and Hermes Agent can call the ITM Platform API through 10 ready-made tools — no custom code or token handling.
How do I connect ITM Platform to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect ITM Platform in the dashboard and Hermes can use it from the next message — no config files, and the ITM Platform key you paste is stored server-side instead of in your environment.
How long does it take to connect ITM Platform to Hermes Agent?
About two minutes. Sign in, click Connect next to ITM Platform in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring ITM Platform up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want ITM Platform working from chat.
Hermes paired but still can't use ITM Platform
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
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