How to connect Modem to Hermes Agent
Connect Modem to Hermes with ClawLink: paste your Modem key once and 30 tools work from chat. No MCP server to run, nothing stored on your machine.


Modem turns customer conversations into structured topics, people, and company insights for analysis and workflow automation.. Once connected, Hermes Agent can read and act on Modem from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent Modem access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Modem setup: pair once in the browser and your always-on Hermes agent can act on Modem for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to Modem.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect Modem
Paste your API key in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with Modem?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect Modem in the ClawLink dashboard — paste your Modem API key once.
Verify the connection by asking Hermes:
Pull the relevant data from Modem, summarize it in plain English, and point out anything that needs attention.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Modem is connected in the dashboard, that agent calls the same 30 Modem tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Modem MCP for Hermes
Looking for a Modem MCP server for Hermes Agent? ClawLink connects Modem to Hermes Agent and exposes 30 Modem tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw Modem integration works the same way.
What the Hermes Agent Modem integration can do
30 Modem tools are ready for Hermes Agent once the account is connected.
All 30 Modem tools for Hermes
| Tool | What it does |
|---|---|
Get channel modem_get_channel | Get one channel's source details, connection state, context, timestamps, and message count by |
Get company modem_get_company | Get one company's core details, connection values, domain, logo, and VIP status by decimal ID |
Get company activity modem_get_company_activity | Get one company's message count, weekly activity series, and source-level message breakdown |
Get company history modem_get_company_history | Get up to 50 company audit records plus merge history |
Get company identities modem_get_company_identities | Get external platform identities linked to one company by Modem's identify operation |
Get current organization modem_get_current_organization | Return the organization selected by the connected API key |
Get person modem_get_person | Get one person's complete profile, including company, connections, tags, sources, timestamps |
Get person history modem_get_person_history | Get up to 50 person audit records plus merge history |
Get person identities modem_get_person_identities | Get all external platform identities linked to one person |
Get person source stats modem_get_person_source_stats | Get one person's message counts broken down by source platform |
Get topic modem_get_topic | Get one topic's complete details, including its summary, classification, lifecycle, priority |
Get topic groups modem_get_topic_groups | Get every message group assigned to one topic in ascending or descending group-time order |
Get topic history modem_get_topic_history | Get up to 50 topic audit records plus action and merge history |
Get topic people modem_get_topic_people | Get every unique person who participated in one topic, including source identities, company |
List channels modem_list_channels | List organization channels with connection state and message counts, optionally filtered by |
List companies modem_list_companies | List companies with person and message aggregates, optionally searching and sorting the result |
List groups modem_list_groups | List message groups for exactly one company or one person, returning compact message content |
List people modem_list_people | List people with aggregated message statistics, optionally filtering by search text, ecosystem |
List topics modem_list_topics | List or search topics by keywords or semantic meaning with organization, participant, source |
Add people to company modem_add_people_to_company | Associate one or more existing people with an existing company |
Create companies modem_create_companies | Create one to 50 companies in one batch |
Create people modem_create_people | Create one to 50 people in one batch |
Identify external records modem_identify_external_records | Upsert links from external platform records to Modem people and companies in batches of 50 |
Update companies modem_update_companies | Update one to 50 companies in one batch |
Update people modem_update_people | Update one to 50 people in one batch |
Update topic modem_update_topic | Update one topic's priority, lifecycle, issue type, complete keyword list, or archive state |
Update topics modem_update_topics | Set priority or archive state for one to 100 topics at once |
Merge companies modem_merge_companies | Irreversibly merge one or more source companies into one surviving target |
Merge people modem_merge_people | Irreversibly merge one or more source people into one surviving target |
Merge topics modem_merge_topics | Irreversibly merge 1 to 50 source topics into one surviving target |
Try it: find the Modem tool you need
Browse the 30 Modem tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
Pull the relevant data from Modem, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Modem, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Modem, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Modem, summarize it in plain English, and point out anything that needs attention.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Modem working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Modem API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Modem account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Modem. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Modem actions to the runtime in a format your agent can reliably use. | 30 tools for Modem are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Modem to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Modem in the browser, and the 30 tools above work from chat. There is no SDK and no config file, and the Modem key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use Modem
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect Modem from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Modem tools
Modem tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Modem call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Modem returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Modem has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a Hermes Agent Modem integration?
Yes. ClawLink is the fastest way to connect Hermes to Modem: link your Modem account once in the browser and Hermes Agent can call the Modem API through 30 ready-made tools — no custom code or token handling.
How do I connect Modem to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect Modem in the dashboard and Hermes can use it from the next message — no config files, and the Modem key you paste is stored server-side instead of in your environment.
How long does it take to connect Modem to Hermes Agent?
About two minutes. Sign in, click Connect next to Modem in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring Modem up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Modem working from chat.
Hermes paired but still can't use Modem
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
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