How to connect Refiner to Hermes Agent
Connect Refiner to Hermes with ClawLink: paste your Refiner key once and 10 tools work from chat. No MCP server to run, nothing stored on your machine.


Refiner is a customer feedback and survey tool designed to help businesses collect and analyze user insights.. Once connected, Hermes Agent can read and act on Refiner from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent Refiner access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Refiner setup: pair once in the browser and your always-on Hermes agent can act on Refiner for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to Refiner.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect Refiner
Paste your API key in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with Refiner?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect Refiner in the ClawLink dashboard — paste your Refiner API key once.
Verify the connection by asking Hermes:
Pull the relevant data from Refiner, summarize it in plain English, and point out anything that needs attention.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Refiner is connected in the dashboard, that agent calls the same 10 Refiner tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Refiner MCP for Hermes
Looking for a Refiner MCP server for Hermes Agent? ClawLink connects Refiner to Hermes Agent and exposes 10 Refiner tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw Refiner integration works the same way.
What the Hermes Agent Refiner integration can do
10 Refiner tools are ready for Hermes Agent once the account is connected. The 9 below are the ones people reach for most; your agent can call all 10.
9 of 10 Refiner tools for Hermes
| Tool | What it does |
|---|---|
Get account info refiner_get_account_info | Retrieves Refiner account information including subscription plan, usage limits, and |
Get contact refiner_get_contact | Retrieve detailed information about a specific contact using their ID, email, or UUID |
Get contacts refiner_get_contacts | Retrieve a list of contacts from your Refiner account |
Get forms refiner_get_forms | Retrieve a list of forms (surveys) from your Refiner account with optional filtering and |
Get reporting refiner_get_reporting | Retrieve aggregated reporting data for surveys including metrics and analytics |
Get responses refiner_get_responses | Retrieve all survey responses from your Refiner account with optional filtering and pagination |
Get segments refiner_get_segments | Retrieve a list of user segments from your Refiner account |
Track event refiner_track_event | Record a user event by name for a user identified via user ID or email |
Update contact refiner_update_contact | Create or update a contact's attributes or account |
Try it: find the Refiner tool you need
Browse the 9 Refiner tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
Pull the relevant data from Refiner, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Refiner, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Refiner, summarize it in plain English, and point out anything that needs attention.
Pull the relevant data from Refiner, summarize it in plain English, and point out anything that needs attention.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Refiner working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Refiner API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Refiner account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Refiner. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Refiner actions to the runtime in a format your agent can reliably use. | 10 tools for Refiner are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Refiner to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Refiner in the browser, and the 10 tools above work from chat. There is no SDK and no config file, and the Refiner key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use Refiner
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect Refiner from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Refiner tools
Refiner tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Refiner call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Refiner returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Refiner has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a Hermes Agent Refiner integration?
Yes. ClawLink is the fastest way to connect Hermes to Refiner: link your Refiner account once in the browser and Hermes Agent can call the Refiner API through 10 ready-made tools — no custom code or token handling.
How do I connect Refiner to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect Refiner in the dashboard and Hermes can use it from the next message — no config files, and the Refiner key you paste is stored server-side instead of in your environment.
How long does it take to connect Refiner to Hermes Agent?
About two minutes. Sign in, click Connect next to Refiner in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring Refiner up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Refiner working from chat.
Hermes paired but still can't use Refiner
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.