How to connect Canny to Hermes Agent
Connect Canny to Hermes with ClawLink: paste your Canny key once and 25 tools work from chat. No MCP server to run, nothing stored on your machine.


Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.. Once connected, Hermes Agent can read and act on Canny from chat — pairing, token refresh, and tool wiring handled for you.
Most guides for giving Hermes Agent Canny access start with registering your own OAuth app or pasting API keys into env files, then leave the token refresh and tool wiring to you. ClawLink gives Hermes a more practical Canny setup: pair once in the browser and your always-on Hermes agent can act on Canny for you, reading and doing real work on your behalf with no auth, token refresh, or tool wiring to build yourself.
Setup
It takes three steps to connect Hermes to Canny.
1Install and pair
Install the ClawLink plugin, then pair Hermes with a one-time browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable- 2
Connect Canny
Paste your API key in the dashboard.
- 3
Use it from chat
Ask Hermes Agent: "What can you do with Canny?"
Install by command
The prompt above walks Hermes through this. By hand, it is four commands and a browser approval:
hermes plugins install ClawLink-HQ/hermes-plugin --enable
hermes clawlink begin # prints an approval link — open it and approve
hermes clawlink finish # after approving in the browser
hermes clawlink testThen connect Canny in the ClawLink dashboard — paste your Canny API key once.
Verify the connection by asking Hermes:
List the relevant items in Canny, group them by priority, and recommend what Hermes should do next.
Using a different agent?
The Hermes plugin is one client of ClawLink's MCP server. Claude Code, Cursor, Codex, or any agent that can run a shell command pairs with the same ClawLink account through the CLI:
npx -y @useclawlink/cli loginlogin opens the same browser approval and stores a credential locally. Once Canny is connected in the dashboard, that agent calls the same 25 Canny tools over MCP. Full setup for MCP clients and shell agents: connect apps to any AI agent.
Canny MCP for Hermes
Looking for a Canny MCP server for Hermes Agent? ClawLink connects Canny to Hermes Agent and exposes 25 Canny tools your agent can call over MCP, with hosted auth and nothing to run or maintain yourself. Using OpenClaw instead? The OpenClaw Canny integration works the same way.
What the Hermes Agent Canny integration can do
25 Canny tools are ready for Hermes Agent once the account is connected. The 21 below are the ones people reach for most; your agent can call all 25.
21 of 25 Canny tools for Hermes
| Tool | What it does |
|---|---|
List boards canny_list_boards | List all boards |
List categories canny_list_categories | List categories |
List comments canny_list_comments | Retrieves a paginated list of comments from Canny |
List companies canny_list_companies | List companies associated with your Canny account |
List opportunities canny_list_opportunities | List opportunities linked to posts |
List posts canny_list_posts | List posts with various filters |
List tags canny_list_tags | List tags |
List users canny_list_users | List all end-users in your Canny workspace with pagination support |
List votes canny_list_votes | Retrieve votes from Canny with optional filtering by board, post, or voter |
Retrieve board canny_retrieve_board | Retrieve details of a board by its ID |
Retrieve tag canny_retrieve_tag | Retrieve details of a tag by its ID |
Retrieve user canny_retrieve_user | Retrieve user details by Canny user ID, app user ID, or email |
Add post tag canny_add_post_tag | Add a tag to a specific post |
Change post status canny_change_post_status | Change a post's status |
Create changelog entry canny_create_changelog_entry | Create and optionally publish a new changelog entry |
Create comment canny_create_comment | Create a new comment on a post |
Create or update user canny_create_or_update_user | Creates a new user or updates an existing user in Canny |
Create post canny_create_post | Create a new post (feature request or feedback) on a Canny board |
Create tag canny_create_tag | Create a new tag |
Create vote canny_create_vote | Create a vote for a post |
Update post canny_update_post | Update post details |
Try it: find the Canny tool you need
Browse the 21 Canny tools
Click any tool to see exactly what Hermes can do and copy a ready-to-use prompt.
Example prompts
List the relevant items in Canny, group them by priority, and recommend what Hermes should do next.
List the relevant items in Canny, group them by priority, and recommend what Hermes should do next.
List the relevant items in Canny, group them by priority, and recommend what Hermes should do next.
List the relevant items in Canny, group them by priority, and recommend what Hermes should do next.
ClawLink vs. building it yourself
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Canny working from chat.
| Manual | ClawLink | |
|---|---|---|
| Credential handling | Collect, validate, store, and rotate the Canny API key yourself, then make sure every tool call uses the right account. | Users complete the hosted ClawLink setup once and the connected Canny account becomes available to the agent without you building credential management. |
| Ongoing maintenance | You own refresh logic, permission debugging, environment config, and every provider-specific edge case for Canny. | ClawLink handles the repetitive integration plumbing so your team can focus on the workflow instead of the infrastructure. |
| Agent usability | You still need to expose the right Canny actions to the runtime in a format your agent can reliably use. | 25 tools for Canny are already exposed through ClawLink, so the agent can read and act from chat immediately. |
ClawLink vs. Composio
Composio also exposes Canny to AI agents. It is developer infrastructure: Python and TypeScript SDKs, an MCP server, and a catalog past 1,000 apps, aimed at teams shipping agent products. ClawLink is built for Hermes Agent users instead. You install the plugin once, connect Canny in the browser, and the 25 tools above work from chat. There is no SDK and no config file, and the Canny key you paste at setup is stored server-side rather than kept in your environment. Choosing between them? Read the full Composio alternatives comparison.
Troubleshooting
Hermes paired but still can't use Canny
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
Connection succeeds but no tools appear
Reconnect Canny from the dashboard, then start a fresh chat if the runtime still has the old tool catalog loaded.
"Tool schema not loaded yet" error when calling Canny tools
Canny tool schemas load on demand the first time a tool runs and are cached after that, so this error usually clears on its own: wait a few seconds and retry the same request. If every Canny call keeps failing with it in a fresh chat, reconnect from the dashboard, and contact support if it still persists — that pattern points to a configuration problem on our side, not something you can fix by reconnecting again.
Canny returns 403 or "permission denied" on one action while others work
Two usual causes. The connected account may not have access to the specific workspace, inbox, store, or project in the request — check that first. If access looks right, the agent may have sent a placeholder value (like "YOUR_ID" or an example id from documentation) instead of a real one: ask it to run a list or search tool first, then retry the action with a real id from those results. Most failures at this stage are one of these two, not ClawLink bugs.
API key setup works but results look incomplete
Double-check that the API key for Canny has the right scopes or account access. A valid key can still be too limited for some reads or writes.
FAQ
Is there a Hermes Agent Canny integration?
Yes. ClawLink is the fastest way to connect Hermes to Canny: link your Canny account once in the browser and Hermes Agent can call the Canny API through 25 ready-made tools — no custom code or token handling.
How do I connect Canny to Hermes with ClawLink?
Install the plugin with hermes plugins install ClawLink-HQ/hermes-plugin --enable, then pair once: run hermes clawlink begin, approve the link in your browser, and run hermes clawlink finish. Connect Canny in the dashboard and Hermes can use it from the next message — no config files, and the Canny key you paste is stored server-side instead of in your environment.
How long does it take to connect Canny to Hermes Agent?
About two minutes. Sign in, click Connect next to Canny in the dashboard, authenticate, and Hermes Agent can use it from the next chat message.
Why use ClawLink instead of wiring Canny up myself?
The alternative to ClawLink is usually manual API key setup plus your own token handling, permission troubleshooting, and tool plumbing for Hermes Agent. That is fine if you want to build and maintain the integration yourself. Most teams just want Canny working from chat.
Hermes paired but still can't use Canny
Pairing is a two-step handshake: run hermes clawlink begin, approve the link in your browser, then run hermes clawlink finish. If you ran finish before approving, or the approval link expired, run hermes clawlink begin again to get a fresh link. Confirm the plugin was installed with --enable, then verify with hermes clawlink test.
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